IT Desk Support L1 Japanese/ Mandarin/ Korean

2 days ago

Manila, National Capital Region, Philippines EIL Global Full time ₱1,440,000 - ₱2,400,000 per year

Job Description

Role: Independent Contractor

Candidates should be in Philippines

Exp: 3-4yrs

Work From Office

Location: Metro Manila

Fluent in Mandarin or Korean or Japanese ( Language Skills ) in IT Desk Support (Independent Contractor role)

Three to four (3-4) years' experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. Basic understanding of PC hardware set-up and configuration. Skilled in desk side support and PC break/fix including basic administration of Windows O/S and MAC OS. Basic knowledge of Active Directory, Messaging, User Profile Administration including Remote Troubleshooting, Installation and Uninstallation of applications etc. is a must. Should have worked as a Technical Support Executive / System or Network Administrator & acquired hands-on experience in the above areas in large & complex setups. Knowledge of Microsoft based operating systems with emphasis on Windows X (i.e. Win10, Win7) Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation, Windows laptop & Mac books, Desktop, MFD, Mobile & Tablets) Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint. Good written and oral communications skills with clients and management as well as people skills. Ability to work with deadlines and complete tasks on-time. MCP and ITIL certification would be desirable but not mandatory Knowledge and experience of ticketing tools ( ServiceNow / Remedy etc.),Non-Technical· Good Customer management skill,· Good in oral and written communication· Able to interact and work with customer at different levels.· Self- Driven and result oriented.· Really passionate about the work· Local language knowledge is preferred· Fluent in Mandarin/ Korean/ Japanese ( Language Skills )· Studied/Worked in South Korea is plus.· Be good at Read & Write in English.

Job Type: Full-time

Pay: Php70, Php120,000.00 per month

Language:

  • Either Mandarin or Japanese or Korean in IT Desk Support (Required)

  • LangSkill - Service Desk -Korean/Japanese

    2 days ago

    Manila, National Capital Region, Philippines EIL Global IT Solutions and Services Full time ₱1,500,000 - ₱3,000,000 per year

    GreetingWe are EIL Global, a company providing managed IT services in Asia Pacific and EMEA across various technologies such as desktops, servers, networks, and data centre technologies. We are headquartered in Adelaide, Australia, and have clients and offices across Asia Pacific & EMEA locations.Currently, we are looking for a Service Desk L1 professional...

  • Language Skill

    1 week ago

    Manila, National Capital Region, Philippines Eilglobal Full time ₱40,000 - ₱60,000 per year

    GreetingsWe are EIL Global, a company providing managed IT services in Asia Pacific and EMEA across various technologies such as desktops, servers, networks, and data centre technologies. We are headquartered in Adelaide, Australia, and have clients and offices across Asia Pacific & EMEA locations.Currently, we are looking for a Service Desk L1 professional...

  • Service Desk Analyst L1

    1 week ago

    Manila, National Capital Region, Philippines Wipro Limited Full time ₱1,000,000 - ₱2,500,000 per year

    Job Title: Service Desk Analyst L1 Req Id: City: Manila State/Province: Manila Posting Start Date: 11/4/25 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of...

  • Online Japanese Language Instructor

    6 days ago

    Manila, National Capital Region, Philippines Japanese Language Research Center Full time ₱150,000 - ₱250,000 per year

    Job Highlights• Teach Japanese online to local and international students• Work from the comfort of your home• Competitive rates based on qualifications and experience• Welcoming environment for new and experienced instructorsQualifications• Japanese Language Proficiency Test (JLPT) N3 or higher (Certification required)• College-level education...

  • DevOps / Cloud Ops Support ( Japanese Bilingual )

    1 week ago

    Manila, National Capital Region, Philippines FPT Software Full time ₱900,000 - ₱1,200,000 per year

    Job ResponsibilitiesProvide L1/L2 support for various applications, ensuring timely resolution of issues.Manage support tickets using JIRA and Confluence; troubleshoot and assist users.Monitor application performance and implement improvements.Collaborate with internal and external support teams to resolve complex issues.Document incidents, resolutions, and...

  • IT Service Desk

    2 days ago

    Manila, National Capital Region, Philippines LanceSoft Inc Full time ₱1,500,000 - ₱3,000,000 per year

    Key Responsibilities • Lead and manage the Service Desk team to deliver exceptional technical support to end-users. • Supports L1 and L2 support agents in ongoing day to day questions related to client incidents, requests and queries. • Monitor ticket queues and ensure SLAs and KPIs are consistently met. • Provide guidance and mentorship to team...

  • Host - Front Office

    2 days ago

    Manila, National Capital Region, Philippines Grand Hyatt Full time

    Organization- Grand Hyatt ManilaSummaryGrand Hyatt Manila offers a myriad of many exciting experiences and dramatic restaurant concepts making it a destination within a destination. Embracing the philosophy, we bring moments of more to everything that we do.We are looking for an exceptionalFront Office Hostwho will provide fast, friendly and efficient...

  • Service Desk Team Leader

    6 days ago

    Manila, National Capital Region, Philippines LanceSoft Inc Full time ₱1,500,000 - ₱2,500,000 per year

    Key Responsibilities • Lead and manage the Service Desk team to deliver exceptional technical support to end-users. • Supports L1 and L2 support agents in ongoing day to day questions related to client incidents, requests and queries. • Monitor ticket queues and ensure SLAs and KPIs are consistently met. • Provide guidance and mentorship to team...

  • Service Desk Manager

    2 days ago

    Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱800,000 - ₱1,200,000 per year

    Service Desk Analyst We're looking for an L1 Service Desk Analyst to be the first point of contact for IT support. You'll handle day-to-day technical issues, log tickets, and make sure users get timely assistance. Complex cases will be escalated to higher-level teams, but you'll own the initial response and troubleshooting.Key ResponsibilitiesServe as the...

  • Service Desk Team Lead

    2 days ago

    Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Key ResponsibilitiesManage daily Service Desk operations and ensure SLA adherenceHandle escalations, perform root cause analysis, and drive resolutionProvide L1 support across hardware, software, and network issues (phone, email, chat)Coordinate with L2/L3 support teams and vendors for complex casesOversee user account provisioning and management (Active...