Healthcare Quality Manager

Responsible for call quality monitoring and quality assuranceUploads and manages voice call recordingsEnsures quality compliance by means of sales verification depending on the type of campaign.Provides complete and accurate quality and productivity reportsConsolidates and tracks production stats at a team and individual levelProvides monitoring evaluation/s...

Sourcing Specialist at Access Healthcare Services Role Description We are seeking a Registered Pharmacist with strong clinical knowledge and experience to join our healthcare team. The ideal candidate will be responsible for evaluating medication requests, ensuring compliance with payer guidelines, and facilitating the timely approval of prescriptions. This...

Job Purpose Ensure that project related quality processes are followed by associates, client specific metrics and internal metrics are achieved, provide coaching to employees, track and trend data for improvement. Primary Duties and Responsibilities We are currently looking for a keen individual who is responsible for conducting audits for healthcare...

Join our dynamic team and make a meaningful impact in the healthcare industry. Enjoy competitive benefits upon hire, ongoing professional development, and the satisfaction of helping others every day. Take the next step in your career with Med-MetrixSCHEDULE: Mondays to Fridays (1pm to 5pm), except for Philippine Holidays.Experience these exceptional...

JOB PURPOSE:This position is responsible for coaching and supporting Team Leads and ensures that each team lead meets or exceeds their team performance. This position is also responsible for ensuring client quality and service levels are met on a consistent basis.PRIMARY DUTIES & RESPONSIBILITIES:Meet all Client Service Level Agreements (deliverables)Ensure...

Job Title: Team Leader Healthcare | Ortigas, Pasig The Team Leader monitors the call center activities, and performs customer service functions related to patient accounts. Provide recommendations to the management to improve processes. Generates and/or utilizes productivity and other tracking reports. Oversees daily work production and delegates work...

About the role We are seeking a (2) experienced Product Manager (Ethical Lines: CNS/Pain) to join our team at KUSUM HEALTHCARE PRIVATE LIMITED'. As a Product Manager, you will be responsible for driving the development and growth for the assigned products. This is a full-time role based in Ortigas Pasig City Metro Manila. What you'll be doing Developing and...

Senior Healthcare Operations Manager Location: Ortigas (Onsite) Work Schedule: 100% Onsite, Graveyard Shift, and Shifting Schedule Key Responsibilities: Lead and manage healthcare operations teams to ensure service excellence and optimal operational performance. Oversee and mentor Operations Managers, providing guidance, support, and development...

USRN Trainer (Healthcare BPO | ₱85,000 | Onsite Ortigas, Manila) Location: Ortigas, Pasig (Onsite) Schedule: Night Shift Salary: Up to ₱85,000 (depending on experience) Start Date: ASAPAbout the Role:We're hiring a USRN Trainer to join a growing healthcare account This role is perfect for active US Registered Nurses (preferably NY-licensed) with a...

Job Description The Healthcare Executive is a key member of the administrative team, supporting the Revenue Cycle Department and handling calls and tasks that are critical to the daily operations. Responsibilities In addition to the above, the Healthcare Executive is expected to: Assist patients and administrative staff by verifying benefits, claim status,...