Retail Operations Lead

4 days ago

Paranaque City, Calabarzon, Philippines Plant Culture PH Full time ₱360,000 per year

Job Summary:

The Retail Operations Lead will oversee the operations of existing retail stores while leading the strategic planning and execution of new store openings. This role requires strong leadership, operational expertise, and a sharp eye for business opportunities and retail development.

Key Responsibilities:

Store Operations & Management:

  • Supervise and support the performance of existing stores to ensure operational excellence
  • Develop and implement SOPs and best practices across all retail locations
  • Monitor KPIs and drive initiatives to improve sales, customer satisfaction, and efficiency
  • Conduct regular store visits and provide coaching to store managers and teams

Expansion & New Store Development:

  • Identify and evaluate potential new store locations based on market research and business strategy
  • Lead the end-to-end process of store expansion, from site selection and lease negotiation to fit-out and opening
  • Collaborate with design, marketing, and operations teams to ensure successful store launches
  • Establish timelines and budgets for new store projects and ensure execution within scope

Team Leadership & Cross-functional Collaboration:

  • Coordinate with buying, marketing, and HR teams to align retail strategies with company goals
  • Manage recruitment and training for new store teams
  • Build a scalable infrastructure to support growth and maintain brand standards

Qualifications:

  • At least 5 years of experience in retail operations or expansion management, preferably in a multi-store setup
  • Strong track record in opening and managing retail locations
  • Excellent leadership, organizational, and project management skills
  • Analytical mindset with the ability to interpret sales data and market trends
  • Strong communication and negotiation skills
  • Passion for the pet industry and a deep understanding of customer experience

Job Type: Full-time

Pay: From Php30,000.00 per month

Application Question(s):

  • How much is your current compensation?

Experience:

  • Retail management: 1 year (Preferred)

Work Location: In person

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