technical support supervisor

As a Technical Support Tier I, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate technical teams. This role...

JOIN OUR GROWING IT TEAMDirect HiringFull time, Onsite (MAKATI CITY)Negotiable salary based on skills and experienceTask focus mainly in Software/System-related supportAt least 5 years of experience or higherJob DescriptionLead the Technical Support Team : Supervise and coordinate the daily operations of the support desk.Monitor and Improve Support Quality :...

Functional Overview:As a Technical Support Representative, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate...

The IT Support Supervisor is responsible for overseeing daily IT operations for all company retail and restaurant locations. This role ensures the effective function of all IT support, infrastructure, and hardware. The supervisor leads the IT support team, assisting with technical issues and ensuring timely troubleshooting and equipment maintenance.Key...

PGATech Group of Companies is looking for an IT Support Supervisor to lead and oversee our internal IT team.Qualifications:Bachelor's degree in Information Technology, Computer Engineering, or related field.At least 5 years of progressive experience in IT support and infrastructure; 1–2 years in a supervisory or leadership role preferred.Strong technical...

Technical Support Engineer (Metro Manila)Under the direction of the CSD Supervisor or Manager, provide technical service and support to relevant customers by:Being the resource person on entry-level IT-based products and solutions.Doing evaluation and testing on entry-level IT products.Provide resolution to escalated problems on supported entry-level IT...

Job Duties:Lead and manage daily operations of the IT support teamResolve escalated technical issues and ensure service coverageOversee server configuration, data security, and system maintenanceTrain, mentor, and evaluate team performanceManage preventive maintenance and assigned IT projectsDemonstrate strong leadership, decision-making, and team-building...

Provide post-sale support to customers via phone, email, or chat.Respond to technical inquiries and issues from customers promptly and professionally.Troubleshoot technical issues related to products or services, diagnosing problems and providing solutions.Document customer issues, solutions, and feedback to ensure quality and consistency in service.Maintain...

We are seeking a highly skilled and motivated Technical Engineer to join our growing Aluminum & uPVC Windows and Doors Division. This role is ideal for someone with strong technical knowledge of profiles, hardware, and fabrication methods, and who can support the company from design stage to jobsite installation.The successful candidate will serve as the...

JOB SUMMARY: (In a few lines, describe the over-all job or function of the position)The OJT Trainee is responsible for giving assistance and giving support to the project site supervisor for the Electrical and Auxiliary activities.DUTY (Critical/key obligation to perform)ELECTRICAL CONSTRUCTION OVERSIGHT:· Gain Strong Technical knowledge and be able to...