guest relations specialist/ receptionist
4 days ago
About Moesthetics Clinic:
Moesthetics is a luxury aesthetic clinic dedicated to providing premium services in a sophisticated and relaxing environment.
Role Overview:
We are seeking a polished and professional Clinic Receptionist to be the first point of contact for our esteemed clients. This role requires excellent communication skills, attention to detail, and a customer-focused attitude to uphold our high standards of service.
Key Responsibilities:
- Greet clients warmly and ensure a welcoming environment.
- Schedule and manage appointments using our CRM systems.
- Handle inquiries via phone, email, and in-person with professionalism.
- Assist clients with check-ins, check-outs, and payment processes.
- Maintain an organized and tidy reception area.
- Coordinate with other clinic staff to ensure seamless operations.
- Provide information on clinic services, promotions, and policies.
- Uphold the confidentiality and privacy of client records.
Qualifications:
- Proven experience in a receptionist or front desk role (experience in the beauty or wellness industry is a plus).
- Excellent verbal and written communication skills in English and Filipino.
- Proficient in computer systems, including MS Office and CRM software.
- Strong organizational and multitasking skills.
- Friendly, approachable, and professional demeanor.
- Ability to work well in a team and under pressure.
- Flexibility to work on weekends and holidays, if required.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A luxurious and supportive work environment.
Job Types: Full-time, Permanent
Pay: Php25, Php30,000.00 per month
Work Location: In person
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