Sr Sales Account Coordinator, RCB SEAJK, P&B

Job title – Sr Sales Account Coordinator, RCB SEAJK, P&B

Location – Taguig, Philippines

Support the perfumery business and organization by coordinating commercial activities related to account/customer and project management to grow the perfumery business related to both brief to adoption and order to payment processes.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your Key Responsibilities:

Commercial Coordination (Order to Payment)

Coordinate forecast with both account manager and customer; sends forecast to CX

Prepare customer order plan based on forecast and push for purchase order from customer with the support of account manager

Enter and update price files, including CMIR through list price management (LPM)

Ensure efficient order management and account receivables by monitoring customer orders and ensuring smooth information flow with customers, commercial, customer experience (CX), quality, logistics, and account receivable teams

Visit client as necessary to support building strong relationships, especially with purchasing and planners of customers to drive forecast and secure purchase orders.

Arrange logistics requirements needed for commercial activities such as but not limited to transportation, hotels, meals, presentation materials

Confirm and check CEPOK data to CX

Support account receivable management by following up payment from customers

Manage credit limit requests

Manages SRM and purchase order to our vendors, including vendor coordination

Manages contract creation and related information in ContractUS

Prepares weekly sales report

Project Coordination (Brief to Adoption)

Ensure smooth and strong project coordination across all departments by working closely with Sales, FDM's, technical, sampling, marketing, application labs, perfumery, customer service, and customers

Support commercial team by updating projects in Atlas when Account Managers are away

Request and facilitate customer base and oil and applied samples to and from the Philippines for purposes of customer submissions, stability testing, regulatory related replacement, and other project-related activities

Request technical documents and send to customer; raise regulatory checks

Raise and update Supply Chain Notice (SCN)

Manage discontinuation and replacement of fragrance codes in SAP

Ensure that necessary safety and technical documentation, presentations, and any other client documentation meets the brief requirements, and is submitted on time

Close projects in Atlas (Atlas clean-up)

Others

Field inquiries and requests, implement procedures, improve communications and facilitate the flow of information to support new wins and global roll-outs

Arrange logistic requirements of visitors

Assist in purchasing market samples required for marketing and consumer insight purposes

Perform function as P&B Philippines Safety Officer point person

Onboard and train new employees on brief to adoption and order to payment processes

Deploy Studio relaunch including data loading, accuracy checking, and customer support & feedback

Create and manage Team channels when necessary

We Offer:

Unique career paths across health, nutrition and beauty – explore what drives you and get the support to make it happen.

A chance to impact millions of consumers every day – sustainability embedded in all we do.

A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you'll work on what's next.

Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership.

A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.

A community where your voice matters – it is essential to serve our customers well. 

You Bring:

3-5 years of commercial assistant experience (preferred). In depth knowledge and usage of sales working processes and rules

Good understanding of the business and of the sales mission and roles

Ability to develop and maintain good working relationship with clients (mainly back office)

Computer literacy to master dsm-firmenich systems & tools: SAP, Sharepoint (and if delegated, pricing tool, demand planning, budget, LE)

Team player, able to work with many different functions and people. Organization and rigor

Business Proficient in English is required to work with internal and external stakeholder

About dsm-firmenich

At dsm-firmenich, we don't just meet expectations – we go beyond them.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it's fragrance that helps you focus, alternative meat that's better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you're making a difference, we'll make sure you're growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They're essential to our future. 

Because real progress only happens when we go beyond, together.

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we're here to help – just let us know what you need, and we'll do everything we can to make it work.

Agency statement

We're managing this search directly at dsm-firmenich. If you're applying as an individual, we'd love to hear from you. We're not accepting agency submissions or proposals involving fees or commissions for this role.