Chargeback Analyst

4 days ago


Lipa City, Calabarzon, Philippines Revolve Full time ₱400,000 - ₱600,000 per year

Position Title: E-Commerce Chargeback & Fraud Analyst

Main Purpose of the Role: The E-Commerce Chargeback & Fraud Analyst is responsible for managing and resolving chargebacks, maintaining accurate reporting procedures, and facilitating efficient communication across teams. This role also involves daily monitoring of e-commerce sales data to identify patterns of fraud, credit card misuse, and other suspicious activity.

Key Responsibilities:

Monitor and respond to chargeback disputes in a timely and accurate manner

Review daily e-commerce sales orders and customer accounts to detect potential fraud

Identify and investigate trends or patterns related to fraudulent activity or credit card misuse

Maintain detailed records and reports of disputes and fraud cases

Perform administrative tasks such as filing, data entry, and email follow-ups as needed

Collaborate with internal teams to ensure alignment and timely resolution of issues

Core Competencies:

Exceptional attention to detail and accuracy

Strong multitasking skills in a fast-paced, high-volume environment

Quick information processing and decision-making ability

Excellent written communication and documentation skills

Critical thinking and problem-solving mindset

Team-oriented with a proactive and adaptable approach

Minimum Qualifications:

Bachelor's degree in Economics or a related field

Basic proficiency in Microsoft Word and Excel

Familiarity with e-commerce platforms and electronic payment systems

Understanding of industry regulations and fraud prevention standards (preferred but not required)

Preferred Qualifications:

1–2 years of experience in e-commerce, fraud detection, or risk operations

Prior exposure to chargeback resolution or credit card industry practices

Strong verbal and written communication skills

Experience working in a corporate or cross-functional team environment



  • Quezon City, Philippines Manulife Full time

    Manulife, Quezon City, National Capital Region, Philippines Overview Senior Financial Analyst (ASIA Chargeback) role at Manulife. The role, under general supervision, is responsible for conducting moderately complex financial, accounting and economic analyses, including journal entry preparation, detailed calculations and internal and external reporting....

  • Finance Manager

    4 days ago


    Makati City, National Capital Region, Philippines ACTIONLAB IT SERVICES PHIL. CORP. Full time ₱1,800,000 - ₱2,700,000 per year

    Job Description:Assist with the Technology budget by gathering key inputs from service users/owners and analyzing previous period spending across operational and capital expenditures.Complete monthly analysis of technology utilization based on actuals compared to budget. Summarize information for service owners and create projections that are helpful for...


  • Quezon City, National Capital Region, Philippines Manulife Financial Full time

    OverviewThe role, under general supervision, is responsible for conducting moderately complex financial, accounting and economic analyses, including journal entry preparation, detailed calculations and internal and external reporting. Duties may include assisting in the preparation of journal entries by compiling, analyzing, and substantiating financial...


  • Quezon City, National Capital Region, Philippines Manulife Full time $104,000 - $130,878 per year

    The role, under general supervision, is responsible for conducting moderately complex financial, accounting and economic analyses, including journal entry preparation, detailed calculations and internal and external reporting. Duties may include assisting in the preparation of journal entries by compiling, analyzing, and substantiating financial transactions...


  • Quezon City, National Capital Region, Philippines Global Payments Inc. Full time ₱150,000 - ₱250,000 per year

    DescriptionSummary of This RoleResearches and responds to customer requests via mail, email, fax and other means pertaining to cardholder/corporate accounts and ensures compliance with client, regulatory, and Association rules and regulations. Utilizes extensive knowledge of banking products and services to research, update and document cardholder accounts....


  • Quezon City, National Capital Region, Philippines Manulife Full time $104,000 - $130,878 per year

    The role, under general supervision, is responsible for conducting moderately complex financial, accounting and economic analyses, including journal entry preparation, detailed calculations and internal and external reporting. Duties may include assisting in the preparation of journal entries by compiling, analyzing, and substantiating financial transactions...


  • Quezon City, National Capital Region, Philippines Global Payments Inc. Full time ₱15,000 - ₱45,000 per year

    DescriptionSummary of This RoleResearches and responds to customer requests via mail, email, fax and other means pertaining to cardholder/corporate accounts and ensures compliance with client, regulatory, and Association rules and regulations. Utilizes extensive knowledge of banking products and services to research, update and document cardholder accounts....


  • Mandaluyong City, National Capital Region, Philippines Emerson Full time ₱800,000 - ₱1,200,000 per year

    Job DescriptionEmerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as aBusiness Analyst Sales Compliance,you will manage and analyze the accumulated financial charges of Professional Tools' Retail Channels and...

  • Disputes Analyst I

    3 weeks ago


    Quezon City, National Capital Region, Philippines Total System Services Full time

    OverviewEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...

  • Disputes Analyst I

    2 weeks ago


    Quezon City, Philippines Global Payments Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....