International Operations Analyst 1

4 days ago

Quezon City, National Capital Region, Philippines Global Payments Inc. Full time ₱15,000 - ₱45,000 per year

Description
Summary of This Role
Researches and responds to customer requests via mail, email, fax and other means pertaining to cardholder/corporate accounts and ensures compliance with client, regulatory, and Association rules and regulations. Utilizes extensive knowledge of banking products and services to research, update and document cardholder accounts. Recognizes potential fraud, credit, collection and chargeback issues and forwards them to the appropriate department.

What Are We Looking For in This Role?
Minimum Qualifications

  • High School Diploma or Equivalent
  • Typically No Relevant Experience Required
  • Willing to be in a project-based employment only for 3 months (contract would be under an agency / third party vendor)
  • Flexible in shifting schedule
  • Amenable work onsite in Vertis North, Quezon City
  • Can start on August 27, 2024

What Part Will You Play?

  • Becomes familiar with client products and services while assisting with routine updates and documentation (e.g. name/address changes, returned mail, etc.) of cardholder/corporate accounts. Follows client policies and procedures to validate report disputes from appropriate credit bureau systems as directed.
  • Becomes familiar and assists with determining/recognizing the basis of cardholder requests that involve potential fraud, credit, collection or chargeback issues and forwards to the appropriate department for resolution. Picks up, reviews, sorts, digitally scans, and distributes mail for appropriate action, as directed.
  • Follows basic client standards/policies/procedures, regulations and Association (Visa, MasterCard, etc.) requirements as observed through training, reference material and various software tools to prevent violations and punitive financial action, as directed.

What Are Our Desired Skills and Capabilities?

  • Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
  • Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
  • Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.
  • Computer skills - Knowledge in applicable software, e.g. Lotus Notes, Global Payments Applications, onBase, Microsoft Office, Credit Bureau system, client websites, payment processing systems
  • Communication skills - Frequent written and verbal communication with cardholders, clients and vendors (US Postal Service)
  • Industry knowledge - Strong knowledge of government regulations, client policies and Association compliance

  • Internal Audit Analyst

    4 days ago

    Quezon City, National Capital Region, Philippines PEAKLAND PROPERTIES INC Full time ₱900,000 - ₱1,200,000 per year

    Peakland Properties, Inc. (a subsidiary company of Homemark, Inc.) is a dynamic and growth-oriented organization committed to continuous improvement.We are looking for a detail-oriented and highly analytical Internal Audit Analyst. This role requires strong communication skills, critical thinking, and the ability to work cross-functionally with...

  • International Operations Analyst 1

    4 days ago

    Quezon City, National Capital Region, Philippines Global Payments Full time ₱150,000 - ₱250,000 per year

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • International Operations Analyst 1

    4 days ago

    Quezon City, National Capital Region, Philippines Global Payments Inc. Full time ₱250,000 - ₱500,000 per year

    Qualifications:High School Diploma or EquivalentNo Relevant Experience Required - FRESH GRADUATES ARE WELCOMEWilling to be in a project-based employment only for 3 monthsFlexible in shifting scheduleAmenable work onsite in Vertis North, Quezon CityCan start on September 8, 2025.What Are Our Desired Skills and Capabilities?Skills / Knowledge - Acquires and...

  • Risk Analyst 1

    4 days ago

    Quezon City, National Capital Region, Philippines Global Payments Inc. Full time ₱250,000 - ₱500,000 per year

    DescriptionDrive results with a proven ability to achieve both team and individual goals consistently Demonstrate sound judgment by independently monitoring a specified goal amount of alerts on a daily basis in order to identify high risk transactions and fraudulent processing activity.Monitor merchant authorizations, deposits and refunds to identify suspect...

  • Cybersecurity Operations Specialist

    4 days ago

    Quezon City, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱1,080,000 - ₱1,560,000 per year

    SOC ANALYST / Cybersecurity Operations Specialist (Mid–Senior Level)Location: Quezon CityWork Setup: Hybrid (4 days onsite, 1 day WFH)Schedule: Flexible / ShiftingAbout the RoleWe are seeking a Cybersecurity Operations Specialist to join our R1 Cybersecurity Operations Team. This role is ideal for a mid to senior-level SOC Analyst who thrives in a...

  • Actuarial Analyst for International Health Insurance Operations

    2 days ago

    Makati City, National Capital Region, Philippines Moylan's Representative Office Full time ₱900,000 - ₱1,200,000 per year

    Position:   Actuarial Analyst for International Health Insurance OperationsReports to:  Health Plan AdministratorThe position has the following primary functions: Responsible for product development, group and individual rating and pricing strategies, reserving, compilation of loss tringles, financial reporting, mathematics and actuarial science and other...

  • Risk Analyst 1

    3 weeks ago

    Quezon City, National Capital Region, Philippines Total System Services Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Risk Analyst 1

    3 weeks ago

    Quezon City, National Capital Region, Philippines Global Payments Full time

    OverviewEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...

  • Risk Analyst 1

    4 days ago

    Quezon City, National Capital Region, Philippines Global Payments Full time ₱900,000 - ₱1,200,000 per year

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Sr. Business Analyst

    4 days ago

    Makati City, National Capital Region, Philippines NA+1 Full time ₱900,000 - ₱1,200,000 per year

    We are looking for aSenior Business Analyst.This role is critical in bridging business needs with technology solutions, ensuring that systems introduced are aligned with strategic goals and operational efficiency.Key Responsibilities:Collect and analyze data to identify business issues and opportunities.Facilitate the introduction of new systems and...