Senior E-commerce

5 hours ago

Mandaluyong City, National Capital Region, Philippines Tigerux Agile Innovation Full time

Responsibilities:

  • Oversee e-commerce platforms (Amazon, Shopify, etc.), manage digital marketing campaigns across different platforms, analyze performance, and collaborate with teams to drive sales and ensure brand consistency.
  • Process and fulfill orders across multiple platforms; monitor inventory, request replenishments, and handle manual or automated order tasks.
  • Manage Amazon FBA/Seller Central and FBM orders, handle lost/damaged claims, coordinate frame replacements, affiliate requests, and internal frame purchases.
  • Update MSRP, manage listings and discounts on Shopify, maintain Amazon account health, and resolve marketplace or fulfillment issues with partners.
  • Identify lost or damaged items, initiate and track claims, resolve disputes, and manage chargebacks with proper documentation.
  • Support the Customer Service team with product/order inquiries and monitor high-risk or unfulfilled orders.
  • Generate and update sales reports, maintain KPI dashboards, and track chargebacks/fraud.
  • Identify workflow inefficiencies, develop and update SOPs, and maintain a centralized repository for procedures and essential resources.
  • Monitor competitors' pricing, product strategies, and promotions to adjust accordingly.
  • Collaborate with Customer Service, Web Development, and Third-Party Logistics teams to improve e-commerce operations.

Requirements:

  • Bachelor's degree in marketing, Business Administration, E-commerce, or related field.
  • Proven experience in e-commerce management and digital marketing.
  • Proficiency in digital marketing tools, analytics platforms, and e-commerce systems.
  • Strong written and verbal communication skills.
  • Creative, detail-oriented, and capable of managing multiple projects.
  • Ability to analyze data and generate actionable insights.

MUST HAVE EXPERIENCE:

  • Amazon
  • Shopify
  • US Market

Location: Avida Centera Tower 4, Mandaluyong City

Work Schedule/Set-up:

  • Hybrid
  • 9:00 PM – 6:00 AM / 10:00 PM – 7:00 AM

Job Types: Full-time, Permanent

Pay: Php40, Php60,000.00 per month

Benefits:

  • Health insurance
  • Work from home

Application Question(s):

  • How many years of experience do you have in e-commerce management and digital marketing?
  • How many years of experience do you have using Digital marketing tools, analytics platforms, and e-commerce systems?
  • How many years of experience do you have with Amazon?
  • How many years of experience do you have with Shopify?
  • How many years of experience do you have with US Market?
  • Strong written and verbal communication skills?
  • Creative, detail-oriented, and capable of managing multiple projects?
  • Ability to analyze data and generate actionable insights?
  • Willing to work in a Hybrid setup?
  • How much is you expected Salary?
  • Amendable for ₱40,000 - ₱60,000 basic pay + benefits?
  • Birthdate?

Education:

  • Bachelor's (Required)

Experience:

  • E-commerce: 3 years (Required)

Work Location: Hybrid remote in Mandaluyong

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