Senior FSS Finance

Responsibilities:

This role will directly report to the Finance & Strategy Sr. Manager of Finance Shared Services to help transition, stabilize, and perform Finance Planning & Analysis functions in Manila. 

• Responsible for budget review and purchase request approvals for assigned functional groups.

• Approves Headcount in Workday based on forecast and ensures forecast is accurately reflected in Adaptive.

• Prepares and interprets Headcount reports by completing quantitative and qualitative analyses.

• Provides commentary and support explanations related to Financial reporting requirements.

• Applies in-depth knowledge in maintaining financial models and detailed forecasts of the company's operations.

• Identifies opportunities, proposes improvement in financial reporting  and helps in the implementation of new projects or improvements. 

• Coordinates with different departments in preparing individual budgets and assists in consolidating overall corporate budgets. 

• Examines & evaluates cost-efficiency of each department of the company, in light of what percentage of the company's financial resources each department consumes. 

• Prepares internal and external reports for executive leadership in support for decision making. 

• Interacts with Finance Org, operations and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company. 

• Leads the process improvement initiatives including completion of Playbooks and acts as POC to coordinate Global Projects.  

• Protects Operations by keeping financial information confidential.

• Serves as a back-up resource of the team in completing daily deliverables, when need arises. 

• Perform relevant ongoing and ad hoc analyses and synthesize complex data into actionable insights and strategic recommendations to drive value engineering opportunities and business results

Requirements:

• Bachelor's Degree in Finance or Accounting or equivalent.

• Has at least 4-6 years FP&A background

• SAAS company/Business Partnering Finance/ Finance Shared Services experience preferred.

• WIlling to work night and/ or shifting schedules to accommodate different time zones per global business requirements. 

• Excellent analytical skills with a thorough knowledge of accounting principles to analyze financial reports.

• Intermediate MS Excel skills required (VLooksUps, Pivot Tables, etc.)

• Excellent verbal and written communication skills

• Strong organization skills

• Ability to thrive in a fast-growing environment where change is the norm; strong multitasking skills, and flexibility to alternate from one project to the next quickly

• Ability to take ownership and work independently

• Energetic, driven and dedicated

• Teamwork-oriented with people management skills. 

• With Netsuite, Adaptive, Allocadia, & Coupa experience is an advantage.

#LI-ML12

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.