Wipro CSR Massive Hiring

1 day ago

Cebu City, Central Visayas, Philippines A & S MANPOWER RESOURCES INC Full time ₱200,000 - ₱400,000 per year

Job Summary:

We are looking for Customer Service Representatives (CSR) to join our growing voice support team in Cebu City If you have great communication skills and a passion for helping people, we'd love to have you on board.

Responsibilities:

  • Handle inbound and/or outbound customer calls in a professional and friendly manner.
  • Provide accurate information about products or services.
  • Resolve customer concerns and escalate complex issues when needed.
  • Document all interactions and ensure accurate recordkeeping.
  • Achieve individual and team performance goals (quality, efficiency, and satisfaction)

  • Qualifications:

  • At least Senior High School graduate or College level/graduate.

  • Excellent English communication skills (verbal and written).
  • Experience in a voice account or BPO setup is an advantage, but not required.
  • Good listening and problem-solving abilities.
  • Willing to work on night shifts, weekends, and holidays.
  • Must be willing to work onsite in Cebu City.
What We Offer:
  • Competitive salary and performance bonuses
  • Paid training and career advancement opportunities
  • HMO and other company benefits
  • Supportive and fun work environment

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