Helpdesk Tier 1

About the roleThe Helpdesk Tier 3 handles the most complex support issues involving infrastructure, backend systems, and escalations. You'll serve as the final point of contact in support processes and help standardize IT procedures and improvements.Who are we?IBEX Staffing Solutions is a forward-thinking recruitment firm specializing in remote and IT...

About the role:The Helpdesk Tier 2 is a key technical resource, responsible for resolving escalated issues and ensuring smooth daily operations across user systems and applications. You'll go beyond basic troubleshooting - handling more complex technical challenges, contributing to process improvement, and delivering an exceptional support experience. This...

CEBU IT PARK, CEBU CITY, PHILIPPINES (ONSITE)1 day agoOverviewWe are seeking a skilled and driven SOC Analyst Tier 1 to join our growing Security Operations Center. This role is critical in detecting, investigating, and responding to cyber threats affecting both internal and managed customer environments. You will work as part of a 24x7 SOC team tasked with...

About BrainboxBrainbox is different from every other BPO. It's not just the amazing culture, strong brand, loyal customers and talented staff - it is deeper than that. The Brainbox core value of 'Always Be Kind' is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do...

At Extensiv, our support engineers are the heart and soul of our business. We caredeeply about our customers and consistently go above and beyond to help. Our fast-growing customerbase relies heavily on our ability to be present and helpful 24/7. We utilize phone, email, and chatvectors to solve our customers issues or escalate them to the proper party...

Must have a Helpdesk-type background (hardware and software troubleshooting experience)Familiar with operating systems troubleshooting.Microsoft product knowledge is requiredMust be an IT graduate or undergraduate with at least 2 years in collegeMonitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods...

Position Title: Senior IT Support SpecialistWork Set Up: On-SiteSchedule: 3:30 AM to 12:30 PM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:The IT Support Specialist is responsible for providing technical support to end-users and ensuring the smooth operation of IT systems and services. This role...

CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension.CBRE...

Roles and ResponsibilitiesDevelop in-house automations to support and assist the Helpdesk Team (e.g., Pia, ConnectWise RPA, Power Automate, PowerShell)Create clear documentation for automations and their implementationDeliver client-facing automation projects focused on the Microsoft Power PlatformAccurately identify the root cause of issues and communicate...

Position: Solar EngineerWork Location: Angeles, PampangaWork Set-up: Hybrid - 3x onsite work per weekWork Shift: MorningQualifications:At least 1 year experience of solar PV sytems in Australian market.Minimum 2 years of experience in technical support, helpdesk, or solar system monitoring.Strong understanding of solar PV systems, inverters, and monitoring...