Collections Specialist

2 days ago

Pasig, National Capital Region, Philippines Outsource Accelerator Full time ₱250,000 - ₱500,000 per year


Position Summary

We are seeking a dedicated and professional Collections Specialist to join our team. This role is responsible for managing outstanding accounts, following up with clients regarding unpaid balances, and ensuring compliance with HIPAA and OSHA guidelines. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and the ability to balance patience with firmness when handling sensitive financial conversations.

Key Responsibilities

  • Contact clients via phone, email, or mail to collect outstanding balances

  • Troubleshoot account issues in real time, identifying causes of payment delays and providing solutions

  • Maintain a professional, patient, and empathetic tone while remaining firm to secure payment arrangements

  • Accurately process payments while protecting sensitive information in compliance with HIPAA and OSHA requirements

  • Document all communications with clients in the company system

  • Prepare and submit weekly reports to management summarizing account statuses, payment arrangements, and collection progress

  • Escalate concerns or irregularities (such as disputes, billing errors, or compliance issues) to management promptly

  • Collaborate with internal departments to resolve discrepancies that may delay payments

Qualifications

  • Proven experience in collections, accounts receivable, or customer service

  • Strong interpersonal and communication skills (verbal and written)

  • Ability to handle difficult conversations professionally and with empathy

  • Excellent problem-solving and troubleshooting abilities

  • Detail-oriented with strong organizational and documentation skills

  • Familiarity with HIPAA, OSHA, and data protection requirements preferred

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar systems

Work Environment & Reporting

  • Full-time, on-site role

  • Reports directly to the Insurance Coordinator (or a designated representative from Administration)


  • Collections Specialist

    2 days ago

    Pasig, National Capital Region, Philippines Asia Teleservices Inc Full time ₱280,000 - ₱400,000 per year

    Be part of our pioneering team and grow with a global lending company that values innovation, teamwork, and career development. We are looking for 10 Collections Specialists who are ready to take on this exciting opportunity and make an impact from day one.Job Key ResponsibilitiesHandle collections for B2C and/or B2B finance/loan accounts.Manage overdue...

  • Collections Specialist

    1 week ago

    Pasig, National Capital Region, Philippines Lennor Group Full time ₱120,000 - ₱300,000 per year

    Our brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with areputable retail and manufacturing companyin their search for aCollections Specialistbased inQuezon City / Pasig City.Salary Range: Up to ₱25,000Work Setup: HybridShift Schedule: Day ShiftLocation: Quezon City / Pasig...

  • Debt Collection Specialist

    6 days ago

    Pasig, National Capital Region, Philippines Bizwide Collection Services Co. Full time ₱150,000 - ₱250,000 per year

    Bizwide Collection Services Co. located in Ortigas Center, Pasig City is urgently looking for a Debt Collection Specialist.entry level positionknows how to drive motorcycle, with own motorcycle and driver's licensewith collection experiencewilling to do field worksknowledgeable in computer and paper workstrust-worthy, hard working and goal-orientedEmail your...

  • 3.Collections Specialist

    2 days ago

    Pasig, National Capital Region, Philippines Outsource Accelerator Full time ₱15,000 - ₱30,000 per year

    Outsource Accelerator is the trusted source for independent information, advisory and expert implementation of Business Process Outsourcing (BPO). We are the #1 Outsourcing Authority, and we offer the worlds leading aggregator marketplace for outsourcing.We specifically provide the conduit between Philippines outsourcing suppliers and the businesses clients...

  • Accounting Specialist- Billing and Collection

    6 days ago

    Pasig, National Capital Region, Philippines PALM CONCEPCION POWER CORPORATION Full time ₱900,000 - ₱1,200,000 per year

    The Accounting Specialist supports the Revenue and Expense Head in driving business performance by ensuring accurate and timely billing of invoices, monitoring accounts receivable, and managing collections. This role involves working closely with customers and internal teams to maintain positive relationships, resolve discrepancies, and ensure efficient cash...

  • Ar Collections Specialist

    2 days ago

    Pasig, National Capital Region, Philippines Outsource Accelerator Full time ₱250,000 - ₱500,000 per year

    Outsource Accelerator is the trusted source for independent information, advisory and expert implementation of Business Process Outsourcing (BPO). We are the #1 Outsourcing Authority, and we offer the worlds leading aggregator marketplace for outsourcing.We specifically provide the conduit between Philippines outsourcing suppliers and the businesses clients...

  • Collections Specialist

    7 hours ago

    Pasig, National Capital Region, Philippines Acquire Intelligence Full time ₱80,000 - ₱120,000 per year

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldYour Role Purpose & ObjectiveReporting into the Risk & Receivables manager, the Collections agents main tasks are...

  • Collections Specialist

    1 week ago

    Pasig, National Capital Region, Philippines InteLogix Full time ₱324,000 per year

    *** Only candidates who register through the application form and are shortlisted will be contacted ***We're hiring on-site Third-Party Collections Representatives in Pasig CityEarn a 15,000 referral signing bonus (terms & conditions apply).Class starts October 6. Apply nowRegister here: Position: Third-Party Collections RepresentativeLocation: InteLogix -...

  • Billing and Collection Specialist

    2 days ago

    Pasig, National Capital Region, Philippines Medilines Distributors Inc. Full time

    jOB PURPOSEThe Credit and Collection Officer is expected to execute the credit and collection processesof the company. The main goal of the Credit and Collection Officer is to ensure the health ofthe company's cashflow and minimize bad debts from customers.JOB SUMMARYResponsible for the Account Receivables (AR) of the company.Responsible to maintain the...

  • billing & collection specialist

    2 days ago

    Pasig, National Capital Region, Philippines Value Care Health Systems, Inc Full time ₱250,000 - ₱500,000 per year

    JOB SUMMARYPrepare and process billing statements on time and accurately. Ensure that the outstanding due receivables are collected through consistent and timely follow-up as well as immediate reconciliation of payments with discrepancies. To maintain complete and accurate accounts receivable records in accordance with existing operational procedures and...