
Branch Manager
1 day ago
JOB SUMMARY: As a Branch Manager, you will be responsible for overseeing and managing the day-to-day operations of the branch. Your primary goal is to ensure the efficient delivery of high-quality water and environmental services while maintaining strong customer relations, achieving operational and financial targets, and fostering a positive working environment for the team.
FUNCTION AND KEY DUTIES:
- Supervise and coordinate all branch activities to ensure smooth and efficient operations.
- Develop and implement policies, projects, and strategies to meet company goals and KPIs – Billed Volume (BV), Revenue, No. of Water Service Connections, Collection Efficiency, AR Days, Customer Service, ESG, and other KPIs.
- Develop and manage the branch budget to meet Net Income and other profitability targets.
- Manage team by supervising the recruitment, training, and development of branch staff.
- Conduct regular performance reviews and provide constructive feedback of all branch staff.
- Build and maintain strong relationships with existing and potential stakeholders and customers, including the Joint Venture Partner.
- Monitor expenses, analyze financial reports, and implement cost-effective measures.
- Identify opportunities for business growth and implement strategic initiatives.
- Ensure compliance with all company regulators including NWRB and LGU.
- Prepare and submit regular reports on branch performance, financial metrics, and operational KPIs.
QUALIFICATION(S):
- Bachelor's degree in Business Administration, Environmental Science, Engineering, or a related field.
- Willingness to relocate.
- At least five (5) years of experience in a managerial role within the water industry or a related field.
- Strong leadership, communication, and interpersonal skills.
- Knowledge of water treatment processes, distribution systems, and relevant regulations.
- Financial acumen and experience in budget management.
- Excellent problem-solving and decision-making abilities.
- Ability to work in a fast-paced and dynamic environment.
- Strong organizational skills with attention to detail.
- Flexibility to adapt to changing circumstances and priorities.
- Commitment to safety, quality, and customer satisfaction.
- Willing to be assigned in Bicol area.
Job Type: Full-time
Work Location: In person
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