Exchange Engineer

3 days ago


Manila, National Capital Region, Philippines TALENTMATE Full time

Job Description
Role Description

  • Work closely with vendors to resolve user and production issues.
  • Participate in operational support and on-call for a large enterprise messaging environment.
  • Troubleshoot Exchange on-premises servers and M365 messaging resources.
  • Generate operational documentation including change management paperwork
  • Maintain high morale to go above and beyond the minimum requirements
  • Work on multiple operational issues at one time
  • Provide support for ancillary messaging products including mobile management, faxing solution, and distribution list tools.
  • Perform other related duties as assigned
  • Provide support for release deployments in a 24x7 operations environment as required
  • Produce technical and operational documentation

Role Requirements

  • 2+ years of experience managing the day-to-day administration, support, maintenance and monitoring of Exchange and Office365 Experience with mail routing.
  • 2+ years of experience managing an Exchange On-Premise environment
  • Must be able to communicate technical concepts clearly to a wide audience
  • Demonstrate a customer focused attitude.
  • 1+ Service Now or equivalent ticketing system experience
  • Must be able to communicate technical concepts clearly to a wide audience
  • Microsoft Active Directory Administration experience
  • Minimum 2+ years of Microsoft Active Directory Administration experience is required
  • PowerShell scripting experience
  • Minimum 1+ years of PowerShell scripting experience is required
  • ITIL experience (preferred)
  • Ability to work in a 24x7 on-call after hour rotation environment
  • Good understanding of change management
  • Bachelors degree is required for this position

Job Details

Role Level: Mid-Level Work Type: Full-Time Country: Philippines City: Manila National Capital Region Company Website: Job Function: Information Technology (IT) Company Industry/

Sector: IT Services and IT Consulting

What We Offer

About The Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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