Senior Business Analyst

Founded in 1994 and headquartered in Switzerland, ERNI is a leading Software Development company with over 800 employees worldwide. Specializing in IT and software engineering, we drive innovation in process and technology. Our first service center in Asia Pacific, located in Metro Manila (Mandaluyong), supports clients across Europe, APAC, the Philippines, and the USA. As we continue to grow, we're looking for passionate and motivated individuals to join our team. 

Why ERNI is the Perfect Place for You:  

• International Exposure: Work with global clients on cutting-edge projects.

• Inclusive Culture: Thrive in a collaborative and diverse work environment.

• Career Development: Enjoy continuous learning and professional growth opportunities.

Perks and Benefits: 

• Career Stability: Enjoy a stable career path with ample project opportunities.

• Skill Enhancement: Access free training and certifications.

• Baby Basket: To welcome your newborn to the ERNI family.

• Fruit Basket: Boost of vitamins during hospitalization.

• Office Perks: Enjoy free snacks and coffee.

Growth and Opportunities: 

• Free Training: Advance your skills through technical and non-technical training.

• Challenging Projects: Engage in complex software projects across MedTech, Industry,
Finance, and Transportation.

• Supportive Environment: Benefit from a team dedicated to guiding and supporting your success.

• Recognition and Advancement: Receive acknowledgment for your efforts and
opportunities for promotion.

• Open Communication: Experience transparency and value your input in our culture.

Flexibility: 

• Hybrid Work Setup: Balance remote and in-person work for better work-life integration.

Events: 

• Connect and Celebrate: Participate in a variety of events including leisure, summer,
family, social, and year-end gatherings.

What are our wishes?

• Bachelor's degree in IT, Information Management, Business Management, Accounting, or related field.
• Minimum years of experience in business analysis, including 5 years in a senior BA role.
• At least 5 years of experience in banking, accounting, or financial services.
• At least 7 years of experience in designing and documenting business processes.
• At least 5 years of experience in quality assurance and testing IT applications.
• Strong knowledge of Agile and Waterfall methodologies.
• Experience with Azure DevOps for managing iterations, user stories, and documentation.
• Familiarity with Microsoft Technology Stack (SharePoint, Power Platform, Teams, Dynamics 365, Power BI).
• Experience with ITIL best practices, vendor management, and government procurement processes.
• Strong communication and stakeholder management skills.
• Excellent written and spoken English.
• Advantage: Understanding of development processes in international organizations.

How can you contribute to the team? 

The Senior Business Analyst will support the delivery of major enhancements to key IT operations products, including the Management Approval System (MAS) and Board Paper Library (BoardLib), with integration into related systems. The role will focus on reviewing and designing business processes, eliciting functional and non-functional requirements, and supporting quality assurance throughout the project lifecycle.

Requirement Elicitation and Refinement

• Conduct requirements elicitation workshops and present findings to stakeholders.
• Elicit, analyze, and document business requirements, translating them into user stories and acceptance criteria.
• Develop project requirements and supporting documents in Azure DevOps.

Stakeholder Collaboration and Management

• Work with the product owner to refine and prioritize the product backlog.
• Engage with stakeholders, developers, and end-users to align requirements and solutions.
• Define and document business processes in consultation with users.
• Design and present potential solutions to stakeholders.

Communication and Collaboration

• Collaborate with technical teams on system integrations.
• Ensure clear and consistent communication between stakeholders, clients, and development teams.

Quality Assurance

• Support users during User Acceptance Testing (UAT).
• Track and manage bug fixes and issue resolutions.
• Define acceptance criteria and ensure product delivery meets expectations.
• Work with QA teams to validate test scenarios and test cases.

Location: Ortigas, Mandaluyong City
Work Schedule: Hybrid (3x onsite / week, 8:00 AM – 5:00 PM) Manila Time
Type: Contract / Staff Augmentation

Switzerland · Germany · Spain · Slovakia · Romania · Philippines · Singapore · USA

ERNI Development Center Philippines Inc., 9th Floor, Lica Malls Shaw, 500 Shaw Boulevard, 1555, Mandaluyong City, Philippines

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