Senior Vice President of Operations

To be considered for the role, please complete your application through the following link: https://www.careers-

ABOUT THE CLIENT

Client is a fast-growing marketplace intelligence company that partners with corporate, government, regulatory, and media organizations worldwide. The company helps protect and optimize online commerce and digital communities by addressing risks, ensuring compliance, and delivering actionable insights. With a focus on data-driven decision-making, Client empowers clients to navigate complex digital marketplaces while driving sustainable growth and innovation.

JOB SUMMARY

We are looking for a highly capable and detail-oriented professional to help bring structure and efficiency to a rapidly scaling organization. As part of a leadership team composed of entrepreneurs and industry experts, the SVP of Operations will be responsible for driving operational excellence and ensuring that core functions are aligned with the companys strategic vision.

This role will oversee the Account Management, Compliance, and Market Analysis departments, while also providing cross-functional support to other leaders within the business. The SVP of Operations will act as the central driver of consistency, execution, and organizational alignment. The ideal candidate is a proactive and hands-on leader who thrives in building systems, strengthening teams, and ensuring accountability across multiple functions.

KEY RESPONSIBILITIES

• Provide guidance and mentorship to department leaders, ensuring teams remain focused, organized, and aligned with business goals.
• Establish clear management practices that enable the company to achieve growth targets.
• Evaluate team performance and implement necessary organizational changes when required.
• Lead the day-to-day operations of Account Management, Compliance, and Market Analysis, ensuring deliverables and objectives are consistently met.
• Strengthen cross-department communication and collaboration between technical and non-technical teams.
• Champion a culture of teamwork, accountability, and unified direction across the company.
• Ensure timely and consistent delivery of client-facing reports, projects, and outputs.
• Monitor and track key deliverables across departments to uphold quality standards.
• Identify opportunities to optimize internal workflows and processes for greater efficiency.
• Manage departmental KPIs, staff development, and performance reviews, ensuring clear frameworks for professional growth.
• Provide operational support to HR, IT, Finance, and Project Management to ensure company-wide systems, policies, and processes operate seamlessly.

QUALIFICATIONS & COMPETENCIES

• Extensive senior leadership experience within high-growth organizations, preferably in fintech or similarly fast-paced industries.
• Willingness to take a hands-on approach and directly contribute to scaling efforts.
• Background in compliance-driven or highly regulated industries is a strong advantage.
• Proven ability to manage multi-disciplinary teams and balance competing priorities effectively.
• Strong execution skills, with an ability to drive outcomes and follow through on initiatives.
• Exceptional organizational and time management capabilities, with sharp attention to detail.
• Demonstrated success in designing and implementing operational frameworks, KPIs, and performance development plans.
• Strong communicator and influencer with the ability to lead with clarity and vision.
• Masters degree in Business Administration or related field preferred; Bachelors degree required.
• Must be based in, or open to relocating to the Philippines; familiarity with the local business environment is a plus.

Job Type: Full-time

Work Location: In person