Credit and Collection Manager

21 hours ago

Taguig, National Capital Region, Philippines Private Advertiser Full time

Job Title: Credit and Collection Manager

Job Summary

The Credit and Collection Manager is responsible for overseeing the company's credit risk management and collections operations to ensure healthy cash flow, minimized bad debts, and compliance with internal policies. This role leads the credit and collections team, establishes credit controls, partners closely with Sales and Finance, and supports business growth while safeguarding financial exposure.

Key Responsibilities

Credit Risk Management

  • Develop, implement, and enforce credit policies, credit limits, and approval frameworks aligned with company risk appetite.
  • Evaluate customer creditworthiness through financial analysis, credit reports, and payment behavior trends.
  • Approve or recommend credit terms, limits, and exceptions in coordination with Finance leadership.
  • Regularly review customer accounts and adjust credit limits based on risk exposure and performance.

Collections & Accounts Receivable Management

  • Oversee end-to-end collections processes to ensure timely collection of receivables and achievement of DSO targets.
  • Monitor aging reports, high-risk accounts, and overdue balances; initiate escalation strategies when necessary.
  • Lead negotiations on payment plans, dispute resolutions, and settlement agreements with customers.
  • Coordinate with Sales and Customer Service to resolve billing, pricing, and delivery-related disputes affecting collections.

Team Leadership & Process Improvement

  • Manage, coach, and develop the Credit and Collections team to ensure consistent performance and adherence to policies.
  • Establish KPIs, performance metrics, and reporting standards for credit and collections operations.
  • Drive continuous process improvements, system enhancements, and automation initiatives to improve efficiency and control.

Cross-Functional & Stakeholder Management

  • Act as a key business partner to Sales, Supply Chain, and Finance to balance revenue growth with credit risk.
  • Provide regular management reports on credit exposure, collections performance, bad debt provisions, and risk trends.
  • Support internal and external audits by ensuring proper documentation and compliance with internal controls.

Compliance & Governance

  • Ensure compliance with company policies, accounting standards, and applicable regulatory requirements.
  • Recommend provisions for doubtful accounts and support month-end and year-end closing activities.

Qualifications

  • Bachelor's Degree in Finance, Accounting, Business Administration, or a related field.
  • Minimum of 5–8 years of experience in Credit and Collections, Accounts Receivable, or Credit Risk Management.
  • At least 3 years in a managerial or supervisory role.
  • Strong experience in B2B credit management, preferably within manufacturing, construction materials, FMCG, or industrial sectors.
  • Proficient in ERP systems (e.g., SAP or equivalent) and advanced MS Excel skills.

Key Competencies & Skills

  • Strong financial analysis and credit risk assessment skills
  • Proven leadership and people management capability
  • Excellent negotiation, communication, and stakeholder management skills
  • High attention to detail with a results-driven mindset
  • Ability to balance commercial objectives with risk control
  • Strong ethical standards and sound judgment

Working Conditions

  • Office-based
  • Regular collaboration with Sales, Finance, and Operations teams
  • Occasional customer meetings and internal management presentations

  • Credit and Collection Specialist

    1 week ago

    Taguig, National Capital Region, Philippines Global Staff Recruitment Search Inc. Full time

    JOB DESCRIPTION:Process and record sales, collections, and payment transactions accurately.Monitor and manage accounts receivable to ensure timely collections.Maintain and update accounting systems and collection records.Prepare regular reports, including aging of accounts and collection summaries.Coordinate with internal teams to resolve client billing and...

  • Credit to Cash Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Colgate-Palmolive Full time ₱4,500,000 - ₱8,000,000 per year

    No Relocation Assistance OfferedJob Number # Taguig, National Capital Region (NCR), PhilippinesWho We AreColgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the...

  • Collection Analyst

    1 week ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Work Set-up: 3 days onsite, 2 days work from home/weekResponsibilities:Prepare regular reports on collection metrics, including flow rates, recovery rates, Collection productivity and effectiveness, and other relevant KPIs.Monitoring Collection performance on daily basis and identify problem if anyAnalyze collection data to identify trends, patterns, and...

  • Credit Risk Manager

    1 week ago

    Taguig, National Capital Region, Philippines Robert Walters Full time

    CREDIT RISK MANAGERA leading international financial institution is seeking a Credit Risk Manager to join their team in BGC. This pivotal role offers you the opportunity to shape and oversee the credit risk management framework, ensuring that all processes align with both regulatory requirements and the organisation's strategic objectives. As a key member of...

  • Credit Policy Officer

    19 hours ago

    Taguig, National Capital Region, Philippines East West Banking Corporation Full time

    About the JobLocation:Bonifacio Global City (BGC)Corporate Title:Credit Policy OfficerWork Arrangement:HybridOur Consumer Lending team is looking for experienced professionals to join us in Bonifacio Global City (BGC) with the role ofCredit Policy Officer.In this role, you will develop and enhance credit policies across acquisitions, underwriting, portfolio...

  • Collection Analyst

    1 week ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Responsibilities:As Collection Analyst, you will be responsible for the following:Prepare regular reports on collection metrics, including flow rates, recovery rates, Collection productivity and effectiveness, and other relevant KPIs.Monitoring Collection performance on daily basis and identify problem if any.Analyze collection data to identify trends,...

  • Collection Analyst

    1 week ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Responsibilities:Prepare regular reports on collection metrics, including flow rates, recovery rates, Collection productivity and effectiveness, and other relevant KPIs.Monitoring Collection performance on daily basis and identify problem if anyAnalyze collection data to identify trends, patterns, and areas of improvement. Perform in-depth analysis when...

  • Quality Assurance

    1 week ago

    Taguig, National Capital Region, Philippines Peak Credit Limited Full time

    / RequirementsJob title: Quality AssuranceLOB: Banking, Financial Services, and Insurance (BFSI)Account: Financial/ Credit CardLocation: On-site in TaguigWork Timing: ShiftingSalary: 33, ,000 basic / 2,000 allowanceTarget start date: Immediately/AsapREQUIREMENTS:● Bachelor's degree or equivalent experience is required● Conducts audits across all...

  • Collection Specialist

    6 days ago

    Taguig, National Capital Region, Philippines Prime@Technology Specialists, Inc. Full time

    JOB DESCRIPTIONS:Interviewing loan applicants to provide and obtain information.Informing clients of available loans and credit options, as well as the terms of service.Obtaining and reviewing financial information, including credit histories and financial statements.Approving or rejecting loan applications, or submitting applications to credit analysts for...

  • Institutional Credit Management

    6 days ago

    Taguig, National Capital Region, Philippines Citi Full time

    The Credit Maintenance Analyst is an intermediate level position responsible for capturing and recording data on credit exposures, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to coordinate and maintain data quality in credit systems, monitor and report credit...