Customer Service Associate

3 days ago

Makati City, National Capital Region, Philippines Anchor Land Holdings Inc. Full time ₱600,000 - ₱1,200,000 per year

​The Customer Service Associate is responsible for handling transactions and reports to clients by coordinating with the related parties. Prepares correspondences, mailers, as well as updates to clients and attends to On-line and / or telephone inquiries.

QUALIFICATIONS:

  • Candidate must possess at least Bachelor's/College Degree in Business Studies/Administration/Management, Marketing, Mass Communications or equivalent.
  • With at least 1 year relevant customer service experience, preferably in the real estate development industry;
  • Customer service-oriented and mature in outlook;
  • Organized, keen on details and works well under pressure;
  • Personable, with excellent oral and written communication skills;
  • Computer proficient

DUTIES & RESPONSIBILITIES:

  • Provides accurate and timely information inquired by clients through phone call, email, chat and SMS;
  • Coordinates with backend support unit to ensure technical accuracy of computations, requirements, and information requested by clients, forwards to and coordinates with different sections for requests of customers requiring changes or adjustments to their account records;
  • Records details of facilitated inquiries, requests, complaints on a daily basis, ensures that customer complaints are investigated and properly forwarded to the right department;
  • Conducts client calls and informs them if there are required documents to be submitted for documentations or processing of Contracts (CTBS,DOAS, Amendment to Contract, Quit Claim);
  • Conducts client calls and informs them if the Contracts/Documents (RA/BIS, CTBS, DOAS, Amendment to Contract, Quit Claim) are already available for their signature or for safekeeping. CSR will inform Sales Documentation Department whether the document will be sent to showroom or via DHL;
  • Conducts welcome calls to new clients following the set timelines and according to established procedures;
  • Conducts information blasts to clients for important invitations like events;
  • Conducts information blasts to clients for important announcements and project updates;
  • Prepares costing and logistics of sending birthday cards to unit owners
  • Handles CS CRM Account;
  • Prepares and submits scheduled and AD HOC reports with accuracy and according to set deadlines;
  • Performs related duties and responsibilities as may be assigned from time to time.

  • Customer Service Associate

    3 days ago

    Makati City, National Capital Region, Philippines First Life Financial Co. Inc. Full time ₱312,000 per year

    We're Hiring: Customer Service AssociateLocation: Makati City, Metro ManilaEmployment Type: Full-TimeAt First Life Financial Co., Inc., we are dedicated to providing policyholders with reliable service and care. We are on the lookout for a Customer Service Associate who can support clients with their insurance needs while ensuring a smooth and professional...

  • Customer Service Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines ECE Consulting Group Full time ₱216,000 - ₱288,000 per year

    Position: Customer Service Associate – Email/Chat SupportWork Setup: Onsite (Ayala Avenue, Makati City)Employment Type: Full-timeSalary Offer: ₱22,800 / monthStart Date: November 11, 2025About the RoleWe are hiring Customer Service Associates (Email/Chat Support) for a US-based financial services account that helps customers save money, access financial...

  • Customer Service Associate

    3 days ago

    Makati City, National Capital Region, Philippines Active Group Full time ₱600,000 - ₱1,200,000 per year

    Key Objective:The Customer Service Associate will be responsible for providing exceptionalcustomer service to clients. They will be the first point of contact for customers whohave questions or concerns about the company's products or services. The idealcandidate should have excellent communication skills, be able to multitask, and becomfortable working in a...

  • Customer Service Associate

    3 days ago

    Makati City, National Capital Region, Philippines Active Realty and Development Corporation Full time ₱150,000 - ₱250,000 per year

    Key Objective: The Customer Service Associate will be responsible for providing exceptionalcustomer service to clients. They will be the first point of contact for customers whohave questions or concerns about the company's products or services. The idealcandidate should have excellent communication skills, be able to multitask, and becomfortable working in...

  • Customer Service Associate

    3 days ago

    Makati City, National Capital Region, Philippines Cooee Inc Full time ₱180,000 - ₱360,000 per year

    Cooee Inc is hiring a Full time Customer Service Associate role in Makati, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: MorningTuesday: MorningWednesday: MorningThursday: MorningFriday: Morning1 year of relevant work experience required for this roleExpected salary: ₱15,000 - ₱25,000 per monthCustomer...

  • Customer Service Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines Cooee Inc. Full time ₱250,000 - ₱450,000 per year

    Customer Service Associate (Retail Account)DAYSHIFT |Fulltime | Makati (Full Onsite)Start Immediately Grow With UsWere looking for fresh graduates and entry level candidates (up to 3 years experience) who are eager to learn, grow, and build their career in customer service.Strong interest in customer service (preferred)Confident English communication for...

  • Customer Service Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines Cooee Inc. Full time ₱250,000 - ₱450,000 per year

    Customer Service Associate (Retail Account)DAYSHIFT | Fulltime | Makati (Full Onsite)Start Immediately Grow With UsWere looking for fresh graduates and entry level candidates (up to 3 years experience) who are eager to learn, grow, and build their career in customer service.Strong interest in customer service (preferred)Confident English communication for...

  • Customer Service Associate

    1 day ago

    Makati City, National Capital Region, Philippines Cost U Less, Inc. Full time ₱360,000 - ₱480,000 per year

    Cost U Less Incorporated is a leading provider of interior finishes and furniture, catering to various interior needs. With a strong presence in the market for over 16 years, Cost U Less has been the go-to supplier of office and restaurant furniture in the Philippines.Our growing company is hiring for Customer Service Associates. Please review the list of...

  • Customer Service Associate

    1 week ago

    Makati City, National Capital Region, Philippines Be One of Us - Cooee Inc Full time ₱150,000 - ₱250,000 per year

    Customer Service Associate (Retail Account)DAYSHIFT |Fulltime | Makati (Full Onsite)Start Immediately Grow With UsWere looking for fresh graduates and entry level candidates (up to 5 years experience) who are eager to learn, grow, and build their career in customer service.Strong interest in customer service (preferred)Confident English communication for...

  • Customer Service Associate

    3 days ago

    Makati City, National Capital Region, Philippines Be One of Us - Cooee Inc Full time ₱250,000 - ₱450,000 per year

    Customer Service Associate (Retail Account)DAYSHIFT |Fulltime | Makati (Full Onsite)Start Immediately Grow With UsWere looking forfresh graduates and entry level candidates (up to 5 years experience)who are eager to learn, grow, and build their career in customer service.Strong interest in customer service (preferred)Confident English communication for phone...