Quality Officer for Global HR

5 days ago

Makati City, National Capital Region, Philippines Michael Page Full time

Position Overview

For our new to build team, we are seeking a dedicated and detail-oriented Quality Management Lead to (co-) create, oversee and enhance the quality management standards across multiple HR functions. The Quality Management Lead will place a critical role in building the right controls and governance to ensure effectiveness, compliance, and continuous improvement of HR processes, aligning with organizational goals and best practices.

Key Responsibilities

Quality Assurance & Control

  • Develop, implement, and monitor quality management standards for HR processes across the HR operations.
  • Conduct regular pre-audits and reviews to ensure compliance with HR processes set-up (Global Footprint) including compliance with general / country specific organization policies, legal regulations, and industry standards.
  • Identify areas for improvement in HR operations, recommend actionable solutions locally/globally, insure CR's are requested by country as result of the outcome and execution of the CR's is done within the foreseen timeframe. Keep on checking the operational improvements are implemented

Process Improvements

  • Analyze HR processes to identify inefficiencies and/ or incorrect implementation and suggest improvements to optimize performance and execute the necessary follow-up
  • Collaborate with HR teams to document and implement streamlined workflows and quality control measures.
  • Establish metrics to measure the effectiveness of HR operations and track progress over time.

Compliance Management

  • Ensure country HR practices adhere to labor laws, audit standards, data protection regulations, and internal policies.
  • Provide guidance and training to HR staff on maintaining compliance and improving process quality.

Reporting and Documentation

  • Prepare detailed reports on quality management findings: e.g. audit findings, quality issues, and improvement plans for senior management.
  • Maintain updated documentation for HR processes, policies, and quality standards.
  • Track and report key performance indicators to monitor HR function effectiveness.

Training and Development

  • Collaborate with HR teams to identify training needs and support team development
  • Facilitate training sessions to build aware of quality standards and best practices among staff.

Qualifications and Skills

  • Bachelor's degree in HR managements, Business Administration, or a related field.
  • Proven experience in quality management assurance and process improvement, ideally within HR functions.
  • GJA 16/17 and min 5 years' experience in same area
  • Strong understanding of HR practices, labor laws and compliance requirements.
  • Exceptional analytical, problem-solving, and organizational skills.
  • Proficiency in various HR systems, quality management tools and data analysis.
  • Excellent communication and interpersonal skills to collaborate across teams and influence change.
  • Certifications such as Six Sigma. ISO Quality Management, or HR certifications are an advantage.

Key Competencies

  • Attention to detail and accuracy.
  • Critical thinking and decision-making.
  • Ability to manage multiple priorities and deadlines
  • Leadership and training abilities
  • Commitment to fostering a culture of continuous improvement

Job Types: Full-time, Permanent

Benefits:

  • Additional leave
  • Company events
  • Flexible schedule
  • Flextime
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Work from home

Work Location: In person

  • HR Officer

    5 days ago

    Makati City, National Capital Region, Philippines Stile Italia Inc. Full time ₱480,000 - ₱720,000 per year

    About the role We are seeking an experienced HR Officer (Generalist) to join our growing team at Stile Italia Inc.'. Based in our Makati City office, this full-time role will be responsible for providing comprehensive HR support across all areas of the business. You will play a key part in the development and implementation of HR strategies, policies and...

  • HR Quality and Compliance specialist

    5 days ago

    Makati City, National Capital Region, Philippines John Clements Consultants, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Location: MakatiWork Setup: 50% HybridOverviewWe are looking for an experienced professional to lead quality management, risk, and compliance within our global HR operations. The role will ensure HR processes are efficient, compliant with labor laws, and aligned with best practices across multiple countries.Key ResponsibilitiesDevelop and implement quality...

  • Global HR Manager

    7 days ago

    Quezon City, National Capital Region, Philippines Excis Compliance ltd Full time ₱2,000,000 - ₱2,500,000 per year

    WE'RE HIRING FOR A GLOBAL HR MANAGER PH AT MANILAAs Global HR Manager, you will lead and oversee Excis's worldwide Human Resources function. Initially remote, this role will transition to office-based in Quezon City once the new facility is operational. You will manage a team of 10 HR professionals, driving HR strategy and harmonizing practices across...

  • HR Officer

    5 days ago

    Makati City, National Capital Region, Philippines Global Play Hub Innovation Corp. Full time ₱396,000 - ₱420,000 per year

    Job Responsibilities:Maintain and update employee records and 201 files, ensuring accuracy and confidentiality of all HR documentation.Handle day-to-day HR administrative tasks and respond to employee inquiries on company policies and HR procedures.Manage end-to-end recruitment activities, including job posting, resume screening, conducting initial...

  • HR Operations Manager, Global

    3 days ago

    Makati City, National Capital Region, Philippines SC Johnson Full time $50,000 - $150,000 per year

    SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for...

  • HR Officer

    5 days ago

    Makati City, National Capital Region, Philippines Apollo Global Corporation Full time ₱420,000 - ₱840,000 per year

    Job SummaryResponsible in sourcing candidates online, updating job ads, hiring and selection, onboarding and conducting background checks. Assist HR Manager in handling HR administration and services.Duties and ResponsibilitiesRecruitment and Selection:Meet with Human Resources to have a full-scale understanding of hiring needs and available positions within...

  • HR/Admin Manager

    5 days ago

    Makati City, National Capital Region, Philippines H.I.S GLOBAL BUSINESS, INC. Full time ₱1,200,000 - ₱2,400,000 per year

    Company Description: H.I.S. Group is a global leader in travel, hospitality, and innovative services with 131 companies, 11,816 employees, and a presence in 58 countries worldwide. With businesses spanning travel, hotels, theme parks, insurance, mobile, and cutting-edge projects like the world's first robot-staffed hotel, H.I.S. continues to deliver...

  • HR Officer

    3 days ago

    Makati City, National Capital Region, Philippines Puerto Atlantico Full time ₱240,000 - ₱360,000 per year

    Job Summary:The HR Officer is responsible for managing the day-to-day Human Resource operations of the company. This includes handling recruitment and selection, employee relations, timekeeping, and payroll coordination. The role also ensures compliance with labor laws and timely processing of government contributions such as SSS, PhilHealth, and...

  • HR Global Services Advisor

    7 days ago

    Makati City, National Capital Region, Philippines HP Full time ₱800,000 - ₱1,200,000 per year

    HR Global Services AdvisorDescription -Job SummaryThis role is responsible for conducting HR processes like onboarding, data management, and compliance, while also advising on service enhancements. The role manages employee records, collaborates on process improvements, maintains control standards, and aids in HR education and training. The role focuses on...

  • HR Quality Assurance Specialist

    3 days ago

    Makati City, National Capital Region, Philippines PMFTC Inc. Full time ₱80,000 - ₱120,000 per year

    Be a part of a revolutionary changeAt PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the...