Client Services Coordinator

1 day ago

Pasig, National Capital Region, Philippines Staff Domain Inc. Full time $4,000 - $6,000 per year
Set-up and Location: WFH
Work Schedule: 12:00 PM- 09:00 PM (BST) | 7:00 PM- 4:00 AM (PH Time)
Employment Type: Full-time

Ready to do work that actually excites you?

We aim to help students realize their potential in the world of work through technology, content, and tools. That's not an easy thing., We believe in understanding students and partnering with employers, universities, schools, and other technology providers. It's about students finding the right role and employers finding the most suitable candidates. But its more than that – it's about helping young people discover options, develop, and build confidence.

What You'll do
You'll be the kind of person who:
  • An excellent candidate experience is successfully delivered.
  • Support candidate sourcing via GTI and external databases 
  • Manage all candidate queries via phone, email, customer support desk
  • Facilitate regular status updates to all candidates in the pipeline 
  • Manage and track candidate referrals for each client 
  • Deliver candidate briefing calls 
  • Deliver candidate feedback calls and campaign evaluations 
  • Facilitate any adjustments for candidates during the selection process 
  • Measure the delivery through campaign NPS scores
  • Manage and process all client and campaign activities within defined SLA timeframes
  • Support client ad hoc requests
  • Build knowledge and understanding of each client's systems and process
RequirementsWhat You Bring
We're looking for someone who:
  • ​Strong team working skills – ability to work in a team, supporting a shared workload 
  • Able to manage changing priorities and ambiguity in your own workload 
  • Organized and able to manage multiple tasks and deadlines 
  • Excellent phone manner and written communication 
  • Excellent attention to detail 
  • Self-motivated and able to display initiative 
  • Computer literate: experience of using email, internet, and MS Office packages 
  • Previous experience in a customer-facing environment would be preferable
​

BenefitsWhy You'll Love Working Here 
  • HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
  • Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
  • Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more

Let's Talk
If you're thinking "this sounds like me"—it probably is. Click apply. We can't wait to meet you.

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