Sales and Customer Service Representative

7 hours ago

Meycauayan, Central Luzon, Philippines Prism Puff Pastry Corporation Full time ₱14,000 - ₱15,000 per year

If you're passionate about customer success and ready to dive into a fast-paced environment where every day brings new opportunities for growth, then this is the perfect role for you. Apply now to be a part of our exciting journey

Company Overview:

We are a leading provider of premium frozen goods, specializing in ready-to-bake croissants and pastries. Our products are designed to help cafe, restaurant owners, and hoteliers streamline their operations by offering high-quality, convenient options that save time and effort in the kitchen. With our focus on providing delicious, easy-to-prepare solutions, we empower our clients to focus on what matters most – growing their businesses and delighting their customers.

Job Description:

As a Sales and Customer Service Representative you will play a pivotal role in ensuring a seamless and delightful experience for our valued clients. You will be the primary point of contact for inbound inquiries, managing the end-to-end customer journey from onboarding to post-sales support. Your responsibilities will include:

  • Responding to incoming inquiries via phone, email, and live chat promptly and professionally.

  • Assisting customers with product selection, order processing, and quotation creation.

  • Coordinating delivery schedules and ensuring timely fulfillment of orders.

  • Providing after-sales support, addressing any issues or concerns promptly and effectively.

  • Proactively identifying opportunities to enhance customer satisfaction and loyalty.

  • Collaborating closely with sales and operations teams to optimize processes and exceed customer expectations.

Requirements:

  • Previous experience in a customer service or sales support role, preferably in the food industry.

  • Excellent communication skills, both verbal and written, with a friendly and customer-centric demeanor.

  • Strong organizational skills and attention to detail, with the ability to multitask and prioritize effectively.

  • A passion for delivering exceptional customer experiences and building lasting relationships.

  • Flexibility to adapt to changing priorities and work in a fast-paced environment.

  • Knowledge of the hospitality industry and/or experience working with cafe, restaurant, or hotel clients is a plus.

Benefits:

  • Opportunities for professional development and growth within a dynamic and rapidly growing company.

  • A supportive and collaborative work environment where your contributions are valued and recognized.

  • Discounts to our premium bakery goods.

Join our team and be part of revolutionizing the way food service establishments operate. If you're passionate about customer satisfaction and thrive in a fast-paced, customer-centric environment, we want to hear from you Apply now with your resume and a cover letter outlining why you're the perfect fit for this role.

Job Types: Full-time, Permanent

Pay: Php14, Php15,000.00 per month

Benefits:

  • Employee discount
  • Opportunities for promotion

Ability to commute/relocate:

  • Meycauayan: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • How much is your expected salary?

Experience:

  • Administrative Assistant: 1 year (Preferred)

Language:

  • English (Required)

Work Location: In person

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