Senior Technical Business Analyst
1 day ago
This is a remote position.
Senior Technical Business Analyst – Insurance PlatformFull-time | Monday–Friday, 8am–5pm AEST (Sydney time)
Are you a technically strong Business Analyst with a passion for solving complex problems, shaping products, and delivering real impact for customers? We're looking for a Senior Technical Business Analyst to join our high-performing team and play a key role in designing, configuring, and delivering innovative insurance solutions on our industry-leading platform.
In this role, you will work closely with clients, developers, and project teams to translate business needs into functional solutions, guide end-to-end implementation, and ensure exceptional delivery across every project.
What you'll be doing
· Gather, analyse and validate customer requirements, simplifying complex information and identifying true business needs.
· Translate requirements into clear technical/functional specs, process documentation, and platform configurations.
· Design and implement insurance product and claims data models, user interfaces, user journeys, and business rules using the platform's configuration and scripting tools.
· Prepare and execute system and integration testing, support customer UAT, and ensure solutions meet agreed requirements.
· Define data transformation and mapping needs for data conversion activities.
· Facilitate workshops and discussions with technical and business stakeholders, creating strong written and visual documentation.
· Manage customer queries during the project and coordinate with internal teams and third parties to ensure successful delivery.
· Oversee project scope, timelines, risks, and change requests, maintaining up-to-date project documentation.
· Collaborate with the development team on new platform features and enhancements.
What you'll bring
- Strong understanding of the full software development lifecycle.
- Experience as a Business Analyst or Technical Business Analyst, ideally in complex system environments.
- Solid background in producing documentation such as business requirements, technical specifications, and process maps.
- Commercial experience across both waterfall and agile methodologies.
- Experience configuring or implementing large, complex software solutions.
- Good understanding of relational databases.
- Strong communication, presentation, and stakeholder-engagement skills.
- Experience in general insurance (policy and/or claims) is highly desirable.
- Degree qualified or equivalent experience.
Why join us?
- Partner with leading insurers and work on technically challenging, high-impact projects.
- Shape platform features and influence product innovation.
- Work in a collaborative, supportive, and growth-focused environment.
- Flexible remote working aligned to Sydney hours (8am–5pm, Monday to Friday).
If you're a proactive problem-solver who thrives at the intersection of business and technology—and you want to help deliver world-class insurance solutions—we'd love to hear from you.
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