Store Manager

1 week ago

Cabanatuan City, Central Luzon, Philippines Robinsons Supermarket Corporation Full time

Job Summary:

Responsible for achievement of sales and profitability, merchandising and shrinkage control, business analysis, customer service, and people management of the entire store.

Job Description:

Sales and Profitability:

· Achieves sales versus target.

· Achieves EBIT and EBITDA versus target.

· Manages operating expenses effectively by implementing cost-effective plans.

Merchandising and Shrinkage Control:

· Maintains ideal Shelf Service Level (SSL)

· Knowledgeable on product off-take particularly on fast-moving and best-selling merchandise

· Ensures that merchandise display guidelines are strictly followed.

· Ensures that clean and fresh standards are observed in all departments.

· Maximizes marketing promotions through timely and proper execution.

· Ensures correct and timely implementation of space rentals.

· Ensures correct execution of category management.

· Supervises cycle count, and semi-annual, and annual inventory activities to ensure accurate results.

· Ensures that security measures and control procedures are in place.

· Ensures that market returns (Return to Vendor) are within allowable percentage.

Business Analysis:

· Reviews financial performance and identifies solutions to address business needs.

· Conducts monthly departmental reviews and implements programs to achieve financial targets.

· Initiates competitive study to identify opportunities that will help improve sales.

Customer Service:

· Ensures 100% compliance of all store personnel to customer service standards.

· Conducts customer needs analysis to identify areas for improvement in the store.

· Handles customer service-related complaints effectively

People Management:

· Conducts objective and timely performance evaluation.

· Promotes personal and professional growth of direct hires through appropriate training and workshops to enhance competency.

· Ensures proper implementation of employee discipline at all times.

· Ensures 100% compliance with approved policies and procedures.

Reportorial and Other Requirements:

· Prepares departmental sales analysis.

· Prepares annual and semi-annual performance appraisals.

· Performs stock correction requests.

· Ensures application of local permits and licenses not covered by the company's Liason Officer

· Recommends community sponsorship activities as part of the store's social responsibility.

· Prepares and approves SAP-related requirements.

Job Key Qualifications:

· Candidate must possess at least a Bachelor's/College Degree in Business Administration or its equivalent

· At least 3 years of working experience in the related field is required for this position.

· Applicants must be willing to work at Robinsons Easymart Kapitan Pepe

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