
Content Moderator
2 days ago
About the role
We are looking for a talented and dedicated Content & Video Moderator to join our team at iOPEX Technologies Philippines Inc. in Taguig City, Metro Manila. This is a full-time role that will involve moderating content and videos for a major US news platform. As a key member of our customer service team, you will play a crucial role in ensuring the quality and appropriateness of the content published on the platform.
What you'll be doing
- Reviewing and moderating content and videos submitted by users to ensure they adhere to the platform's guidelines and policies
- Flagging any inappropriate, offensive or potentially harmful content for further review
- Providing detailed feedback and recommendations to improve the quality of user-generated content
- Collaborating with the content team to develop and refine moderation guidelines and processes
- Maintaining accurate records and documentation of moderation activities
- Proactively identifying trends and patterns to help improve the overall quality of the platform's content
What we're looking for
- Proven experience in content or video moderation, ideally within a customer service or call centre environment
- Excellent written and verbal communication skills, with the ability to provide clear and constructive feedback
- Strong attention to detail and the ability to consistently apply moderation guidelines and policies
- Good problem-solving and critical thinking skills to navigate complex content issues
- Proficiency in English, both written and spoken
- Familiarity with US news and media industry is a plus
What we offer
At iOPEX Technologies Philippines Inc., we are committed to providing our employees with a supportive and inclusive work environment. We offer a range of benefits, including:
- Competitive salary and performance-based bonuses
- Comprehensive medical and dental insurance coverage
- Opportunities for career development and advancement
- Flexible work arrangements and work-life balance initiatives
- Regular team-building activities and social events
About us
iOPEX Technologies Philippines Inc. is a leading provider of innovative technology solutions and business process outsourcing services. We are dedicated to helping our clients achieve their goals through the power of cutting-edge technology and a highly skilled, customer-focused workforce. With a strong presence in the Philippines and a commitment to excellence, we are poised to take your business to new heights.
Apply now to join our dynamic team and be a part of this exciting opportunity
Interested? Here are ways to reach us:
- Please make sure to complete this application form:
- Send a message to Steph)
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