URGENT Operations Manager Content Moderation

6 days ago

Taguig, National Capital Region, Philippines Genpact Services LLC Full time ₱1,500,000 - ₱2,500,000 per year

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.  

We are inviting applications for the role of Trust and Safety- Operations Manager

In this role, you will be responsible for demonstrating innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications.

Responsibilities:

  • Develops relationships and communicates issues of importance within the department and/or business unit.

  • Recognizes and recommends operational improvement. Promotes and maintains the accuracy and quality of services, deliverables, and content and direct process improvement projects.

  • Uses appropriate tools to manage conflict; responds to operational issues within defined areas of responsibility while handling special projects.

  • Monitors and ensures compliance with department, business unit, and regulatory agency standards and practices.

  • Leads a team of front line manager, including directing, planning, supervising and evaluating the work of assigned staff. Coordinates work flow to achieve the volume expected to meet operational requirements.

  • Uses appropriate tools to manage conflict; responds to operational issues within defined areas of responsibility while handling special projects.

Qualifications we seek in you

Must Have:

  • Content Moderation experience

Minimum qualifications

  • Good people management and retention skills

  • Should have handled a team of 80 to 100 people.

  • Relevant experience in a Manager role Good communication and interpersonal skills

  • High energy and commitment levels

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at  and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

  • URGENT HIRING: Content Moderators

    20 hours ago

    Taguig, National Capital Region, Philippines iOPEX Technologies Full time ₱200,000 - ₱300,000 per year

    Join our growing teamWhat you'll be doingReview user-generated content across various online platforms and identify any inappropriate, harmful or policy-violating materialTake appropriate actions to remove, flag or escalate content as per company guidelinesProvide detailed reports on content moderation activities and trendsCollaborate with cross-functional...

  • Content Moderator

    6 days ago

    Taguig, National Capital Region, Philippines iOPEX Technologies Full time ₱900,000 - ₱1,200,000 per year

    Join our awesome # teamWhat you'll be doingReview user-generated content across various online platforms and identify any inappropriate, harmful or policy-violating materialTake appropriate actions to remove, flag or escalate content as per company guidelinesProvide detailed reports on content moderation activities and trendsCollaborate with cross-functional...

  • Content Moderator

    1 week ago

    Taguig, National Capital Region, Philippines iOPEX Technologies Full time ₱250,000 - ₱500,000 per year

    Join our awesome # teamWe are looking for awesome professionals for our # teamNo experience required:Customer Service Healthcare (Local Tagalog - Voice Account)Customer Service Healthcare (Local Tagalog - Non-voice Account)Customer Service Financial (Local Tagalog/Bisaya- Non-voice/Voice Account)Customer Service | Document Specialist (US 100% Non-Voice...

  • Content Moderator

    1 week ago

    Taguig, National Capital Region, Philippines iOPEX PH - BGC Full time ₱60,000 - ₱120,000 per year

    We are hiring for Content Moderators for our US Pioneer Campaign. Join our # teamRequirements:Should have at least 6 months of Content Moderator experienceMust have good and oral communications skillsMust be willing to work onsite on a shifting in BGC, TaguigOther info:Application Process: 1 Day hiring (Onsite process)Work set up: OnsiteSchedule:...

  • Article/Content Moderator/Proofreader/Editor

    1 week ago

    Taguig, National Capital Region, Philippines iOPEX Technologies Full time ₱300,000 - ₱600,000 per year

    About the roleWe are seeking a skilled and detail-oriented Article/Content Moderator/Proofreader/Editor to join our team at iOPEX Technologies Philippines Inc. in Taguig City, Metro Manila. In this full-time role, you will be responsible for ensuring high-quality content by reviewing, editing, and moderating articles before publication.What you'll be...

  • Operations Manager w/ Content Moderation Exp

    4 days ago

    Taguig, National Capital Region, Philippines Genpact Services LLC Full time ₱1,500,000 - ₱2,500,000 per year

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Video Moderator

    6 days ago

    Taguig, National Capital Region, Philippines iOPEX Technologies Full time ₱150,000 - ₱250,000 per year

    About the roleWe are looking for a talented and dedicated Content & Video Moderator to join our team at iOPEX Technologies Philippines Inc. in Taguig City, Metro Manila. This is a full-time role that will involve moderating content and videos for a major US news platform. As a key member of our customer service team, you will play a crucial role in ensuring...

  • Content Video and Text Non voice Moderator

    6 days ago

    Taguig, National Capital Region, Philippines iEX Tech Ph Full time ₱180,000 - ₱360,000 per year

    Join our awesome # teamWe are looking for awesome professionals for our # teamNo experience required:Customer Service Healthcare (Local Tagalog - Voice Account)Customer Service Healthcare (Local Tagalog - Non-voice Account)Customer Service Financial (Local Tagalog/Bisaya- Non-voice/Voice Account)Customer Service | Document Specialist (US 100% Non-Voice...

  • Trust and Safety Content Moderator

    2 weeks ago

    Taguig, National Capital Region, Philippines iEX Tech Ph Full time ₱180,000 - ₱360,000 per year

    Excellence starts with consistency. Be an iOPEXian nowWe are hiring for awesome Content Moderators for our US Pioneer Campaign. Join our # teamRequirements:Should have at least 6 months of Content Moderator experienceMust have good and oral communications skillsMust be willing to work onsite on a shifting in BGC, TaguigOther info:Application Process: 1 Day...

  • Jr. Content Manager

    6 days ago

    Taguig, National Capital Region, Philippines Arsenal Content Marketing Full time $40,000 - $60,000 per year

    The Junior Social Media Manager will administer our social media accounts. You will be responsible for managing posts and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals. We expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent...