Content Video and Text Non voice Moderator

Join our awesome # team

We are looking for awesome professionals for our # team

No experience required:

• Customer Service Healthcare (Local Tagalog - Voice Account)
• Customer Service Healthcare (Local Tagalog - Non-voice Account)
• Customer Service Financial (Local Tagalog/Bisaya- Non-voice/Voice Account)
• Customer Service | Document Specialist (US 100% Non-Voice Account)
• Customer Service Associate (US Voice Account)

With at least 6 months - 1 year of BPO experience:

Technical Support:

• Technical Support Specialist (Pre-dominantly Non-voice)
• Technical Support System Specialist (Pre-dominantly Non-voice)

Customer Service:

• Customer Service Specialist II (US Voice Account) - with 10k Signing Bonus*
• Customer Service Healthcare Specialist (US Voice Account)
• Customer Service Specialist (US Voice Account)

Sales:

• Retention and Renewals Specialist (US Voice Account-with 50k performance bonus)
• Outbound Sales Specialist (US Voice Account-with 50k performance bonus)

Available Content Moderation roles:

• Senior Content/Video Moderator (US Non-Voice Account) - with 3 years experience
• Video Moderator I & II (US Non-Voice Account) - with at least 1 year of experience
• Content Moderator (US Non-Voice Account) - at least 6 months experience

What you'll be doing

• Review user-generated content across various online platforms and identify any inappropriate, harmful or policy-violating material
• Take appropriate actions to remove, flag or escalate content as per company guidelines
• Provide detailed reports on content moderation activities and trends
• Collaborate with cross-functional teams to continuously improve content moderation processes and policies
• Train and mentor junior content moderators to ensure consistent application of moderation standards
• Stay up-to-date with evolving online safety regulations and best practices in the industry

Qualifications:

• Should be a Senior High School or High school old curriculum graduates
• Good English written and verbal communications skills
• With at least 6 months of Content/Video Moderator experience on a BPO set up
• Should be willing to work onsite on a predominantly night/shifting schedule in BGC, Taguig

Other info:

• Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
• Work set up: Onsite
• Schedule: Shifting
• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

*terms and conditions apply

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Accessible location
• HMO
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please make sure to complete this application form:
• Send a message to | Yan & Krizia)
• Drop by our office and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig

Job Types: Full-time, Fresh graduate

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Discounted lunch
• Employee discount
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Application Question(s):

• Walk in and look for YAN/KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig
• Please make sure to complete this application form:
• Do you have any residence near Metro Manila or Taguig? (If you are residing outside of Metro Manila)
• Have you applied and dropped by in our office within the last 6 months? (Please do not leave this question unanswered)
• Are you comfortable to report onsite? (Please do not leave this question unanswered)
• Are you comfortable to work on a shifting schedule? (Please do not leave this question unanswered)
• What city are you currently residing at? (Please do not leave this question unanswered)
• How much is your current and expected salary? (Please do not leave this question unanswered)

Education:

• Senior High School (Preferred)

Experience:

• BPO: 1 year (Preferred)
• Text Moderation: 1 year (Preferred)
• Video Moderation: 1 year (Preferred)

Work Location: In person