it internet installer
2 weeks ago
Core responsibilities
- Installation: Install internet and cable lines, set up hardware like modems and routers, and connect personal devices to the network.
- Troubleshooting and repair: Diagnose and fix technical issues, perform repairs on malfunctioning equipment, and perform maintenance on phone jacks and wiring.
- Testing: Conduct diagnostic tests to ensure all equipment and connections are working correctly after installation or repair.
- Customer service: Explain how to use new equipment and services, address customer questions or issues, and provide technical guidance.
- Documentation: Complete service documentation, fill out work orders, and maintain accurate records of installations, repairs, and equipment inventory.
Required skills and qualifications
- Technical knowledge: Familiarity with networking hardware, software, and protocols is essential.
- Problem-solving: Strong diagnostic and problem-solving skills are needed to resolve technical issues.
- Physical fitness: The role can involve physical work, such as drilling holes and running cables.
- Customer service skills: Good communication and interpersonal skills are necessary for interacting with customers.
- Manual dexterity: The ability to work with tools and equipment, such as running wires and calibrating settings.
Work environment
- Field-based: Installers travel to customer homes and businesses in a company vehicle.
- Flexible schedule: The role may involve a flexible schedule to accommodate customer appointments.
- Varying tasks: A single day can include a range of activities from new installations to upgrading and resolved technical issues
Job Type: Full-time
Benefits:
- On-site parking
Work Location: In person
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