Relationship Management Officer

1 week ago

Makati City, National Capital Region, Philippines PJ Lhuillier Inc Full time ₱900,000 - ₱1,200,000 per year

The position is primarily responsible for providing support to the Department Head in managing and maintaining business relationships with corporate partners.

Duties and Responsibilities:

  • Maintains complete and detailed knowledge of all company products and services.
  • Informs existing and new corporate partners on the benefits and features of the new products and services offerings.
  • Promote high-quality sales and service to ensure client satisfaction.
  • Provides active response and engaged consultation to strengthen client relationships and connection.
  • Attends to client complaints and takes the first step to resolve the issue
  • Helps in facilitating client satisfaction survey/interview and recommends ways of improving client satisfaction.
  • Forwards upselling and cross-selling opportunities to other sales units.

Qualifications:

  • Graduate of any four (4) year course
  • At least two (2) years of related work experience in any related field
  • Can deal and manage at least 10 bank partner's on-boarding processing and documentation in 6 months
  • With strong ability to communicate, present and influence key stakeholders at all levels of an organization
  • Willing to work in Makati

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