Associate Trainer

24 hours ago

Angeles City, Central Luzon, Philippines Angeles City, Pampanga, Philippines Full time ₱900,000 - ₱1,200,000 per year

Swak BPO Corp. is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, energy, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire an Associate Trainer to join our growing company.

Job Responsibilities:

  • Conduct comprehensive training programs, ensuring delivery of consistent and engaging content
  • Lead simulation-based training sessions to reinforce learning objectives and promote skill development
  • Provide ongoing support to trainees by responding to questions and facilitating understanding
  • Uphold and enforce the company's code of conduct, fostering a respectful and productive training environment
  • Assess trainee readiness and recommend deployment to the production floor based on performance and progress
  • Maintain a professional appearance and demeanor at all times to serve as a model for trainees
  • Contribute to special projects and initiatives as assigned, demonstrating flexibility and collaboration
  • Support the development and refinement of training materials and job aids as time allows

Job Requirements:

  • Graduate of any business-related course (Associate or Bachelor's)
  • Has 1 year of training or teaching experience in a classroom set-up
  • Has experience in creating process documents or training tutorials
  • Proficient computer skills in Microsoft Office Suite (Word, Powerpoint, Outlook and Excel) and instructional software
  • Has BPO experience for at least 6 months
  • Exposed to multiple customer relation management (CRM) systems
  • Able to analyze problems and strategize for better solutions
  • Certification from talent and training association is a plus

Why work with Swak BPO Corp.?

  • Opportunity to work with international teams and companies
  • Opportunity in promotions and salary increases
  • A company that provides HMO; upon reaching your second year with the company, you will get one (1) free dependent at no additional cost
  • Free meals prepared and provided by the company to promote a healthy lifestyle
  • Free shuttle services provided around Angeles City and nearby areas
  • A recreational facility that provides comfort and entertainment for employees to unwind

*This is going to be an on-site work. Our offices are located in Clark Freeport Zone, Angeles City, Pampanga. Apply now

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