
Dispatcher
3 days ago
Job Summary:
- Engage the release of vehicles and drivers by serving all vehicle reservation bookings to end-user.
- Review the fleet planning, forecast analysis, and procedure improvement in the dispatch section ensures that the section is working effectively and efficiently.
- Properly file and sort forms and other documents.
- Support and perform dispatch responsibility as needed.
- Follow work-related task given by his superiors.
Job Description:
- Good communicator and capable of giving clear instructions to the driver.
- Monitor drivers to ensure that drivers arrive on time to the designated pick-up point. The dispatcher should also provide the right information to the end-user/passenger regarding the exact location of the rented vehicle and also inform or update the end-user if there are issues arises. Dispatcher responsibility is not completed until the rented vehicle return back or closing of booking.
- Responsible for and management of the driver's checklist. Ensure that all needed information is filled-up.
- Responsible in handling of RFID card and Gas Fleet card release and retrieval from drivers or end-users.
- Responsible for releasing on time of bookings and giving proper instruction and monitoring to drivers.
- Responsible to receive vehicle kit and checking of documents of incoming drivers after the trip.
- Review current fleet allocation and analyzed sales and marketing projections.
- Ensure to record all booking transactions in file maker. All needed information/entry must be completed.
- Strictly follow the gasoline fleet card release procedure
Required Skills:
- Must be punctual and goal oriented.
- Highly organized, analytical, results-oriented and has keen on details.
- Must have strong and written communication skills.
- Basic computer and internet navigation skills.
- Ability to prioritize tasks, manage multiple priorities and tight deadlines.
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