Sales Call Center Agent
1 week ago
Company Description
We are seeking a motivated and customer-focused Call Center Agent to join our team. In this role, you will handle inbound and/or outbound calls to promote and sell additional products or services to existing or potential customers. You will be responsible for identifying opportunities to cross-sell and up-sell, while ensuring excellent customer service is maintained at all times.
Job Description
Key Responsibilities
- Handle incoming and outgoing calls to/from customers in a professional and courteous manner.
 - Identify customer needs through active listening and provide tailored product/service recommendations.
 - Effectively cross-sell and up-sell products or services that complement the customer's current selections or needs.
 - Handle inbound and outbound retention calls to customers identified as at risk of cancellation or churn.
 - Onboarding of new customers
 - Meet or exceed sales targets and conversion rates set by the company.
 - Maintain updated knowledge of all company products, services, pricing, and promotions.
 - Document customer interactions, sales outcomes, and follow-up requirements accurately in the CRM system.
 - Handle customer objections and concerns with confidence and professionalism.
 - Collaborate with team members and supervisors to improve performance and customer satisfaction.
 
Qualifications
- Minimum requirement Grade 12
 
Additional Information
- Minimum of 12 months international customer service experience in a contact center
 - Minimum 6 months experience in international sales in a contact center
 - Previous experience in telecommunications and/or utilities advantageous
 
- 
					
						Call Center Representative
7 days ago
, Davao del Sur, Philippines WEANSWER CALL CENTER SERVICES Full timeJob Description The Tier 2 Call Taker plays a critical role in managing escalated customer inquiries, troubleshooting service-related issues, and assisting with appointment scheduling for home services. This role requires excellent communication, problem-solving, and organizational skills to ensure customer satisfaction and operational efficiency. Employee...
 - 
					
						Call Center Agent
7 days ago
, Davao del Sur, Philippines VXI CENTRALE Full timeOverview A call center agent is a customer service professional responsible for handling inbound and outbound calls to assist customers with inquiries, issues, or services. They work in various industries such as telecommunications, retail, healthcare, and finance. The main role of a call center agent is to provide high-quality service, resolve customer...
 - 
					
						Call Center Agents Philippines
4 weeks ago
, , Philippines Offersify Full timeWe are hiring: Call Center Agents - Philippines We are looking for experienced Call Center Agents to join our international team. This is a great opportunity for professionals who want to grow in the e-commerce and outsourcing industry. What we offer Competitive salary with performance-based bonuses Work with an international fast-growing company Opportunity...
 - 
					
						Outbound Sales Call Center Agent
7 days ago
, , Philippines Neo Group Full timeOutbound Sales Call Center Agent (NZ/AUS Market) We are looking for driven and results-oriented outbound sales agents to join our growing team. You will play a vital role in converting leads into active players by effectively presenting our platform, games, and offers. Responsibilities Make outbound calls to potential and existing customers Promote the...
 - 
					
						Call Center Agent
7 days ago
, Davao del Sur, Philippines VXI GLOBAL BRANCH ROBINSONS Full timeOverview We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls, resolve customer inquiries, and provide exceptional service while maintaining professionalism and efficiency. This role requires excellent communication skills, problem-solving abilities, and a...
 - 
					
						Call Center Agent
4 weeks ago
, Pampanga, Philippines AMEHAN INTERNATIONAL JOB PLACEMENT SERVICES Full timeAbout the role We are seeking passionate and driven Call Center Agents to join our dynamic team at AMEHAN INTERNATIONAL JOB PLACEMENT SERVICES' in Angeles City, Pampanga. As a Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position with opportunities for career growth and...
 - 
					
						Call Center Agent
4 weeks ago
, Ilocos Norte, Philippines Buscojobs Full timeWe are seeking Call Center Agents to join our team in various locations, including Cebu City, Metro Manila, and Bagumbayan, NCR. As a Call Center Agent, you will be the first point of contact for our customers, ensuring they receive exceptional service and support. Handle customer inquiries, provide solutions, and resolve issues across various channels....
 - 
					
						20865226578 - Call Center Agent 1
7 days ago
, Metro Manila, Philippines Activate Talent Full timeJob Title: Call Center Agent 1 Schedule: TBD , US Business Hours, EST Role Overview: We are seeking a friendly and articulate Call Center Agent to join our team. The ideal candidate will possess excellent communication skills and the ability to engage with clients in a warm, personable manner. You will be the first point of contact for clients, handling...
 - 
					
						Call Center Agent
4 weeks ago
, Aklan, Philippines Buscojobs Full timeBe part of a passionate team and create opportunities! CALL CENTER AGENT (ON-SITE BATANGAS CITY) Starting salary package for Probationary: PHP 15,500 - PHP 16,500. Starting salary for Freelance Setup: Up to PHP 18,900 per month. Please apply only if the salary offer meets your expectations. Option to choose between Probationary and Freelance Setup. Job...
 - 
					
						Call Center Agent
3 weeks ago
, Metro Manila, Philippines Caldwell Communications Full timeCall Center Agent - With or Without Experience - Nonvoice Agent We offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One Additional benefits include: 20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers Retirement/Life Insurance for Qualified...