Amazon Retail AccountNon

3 days ago

Cebu City, Central Visayas, Philippines AUXILIA INC Full time ₱26,000 per year

About the role

As an Amazon Retail Account Associate at AUXILIA INC', you'll be part of a dynamic team responsible for providing exceptional customer service to Amazon's retail clients. This is a fulltime role based in Cebu City, Cebu, offering an opportunity to develop your skills in a fast-paced, customer-focused environment.

What you'll be doing

  1. Provide responsive and efficient support to Amazon's retail customers via email, chat, and other digital communication channels
  2. Resolve customer inquiries and concerns in a timely and professional manner
  3. Collaborate with cross-functional teams to ensure seamless customer experiences
  4. Identify opportunities for process improvements and contribute to the continuous enhancement of customer service
  5. Maintain a thorough understanding of Amazon's products, services, and policies

What we're looking for

  1. Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and empathetic manner
  2. Strong problem-solving and critical-thinking skills to effectively address customer needs
  3. Familiarity with customer service best practices and experience in a call centre or similar customer-facing role
  4. Proficiency in English, both written and verbal
  5. Adaptability and a positive attitude in a fast-paced environment
  6. Commitment to delivering high-quality customer service and a genuine desire to exceed customer expectations

What we offer

At AUXILIA INC', we are dedicated to creating a rewarding and supportive work environment for our employees. In addition to a competitive salary of up to 26,000 PHP, we offer a range of benefits and opportunities, including:

  1. Opportunities for career development and advancement
  2. Comprehensive health and wellness programs
  3. Flexible working arrangements to help you achieve a healthy work-life balance
  4. A collaborative and inclusive company culture that values teamwork and innovation

About us

AUXILIA INC' is a leading provider of customer service solutions, serving a diverse range of clients across various industries. Our mission is to deliver exceptional customer experiences that drive client success. With a strong focus on innovation and continuous improvement, we strive to create a dynamic and rewarding work environment for our employees.

If you're passionate about delivering exceptional customer service and want to be a part of a growing, innovative organisation, we encourage you to apply for this exciting opportunity. Apply now and take the first step towards a rewarding career with AUXILIA INC'.

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