Associate Director, Regulatory Transformation and Governance

 We're looking for an Associate Director, Regulatory Transformation and Governance to join our ICS team at MBPS. In this role, you are involved in providing strategic leadership and oversight for regulatory transformation initiatives, ensuring alignment with business objectives and enhancing compliance practices through innovation and data-driven strategies. This position requires leading a high-performing team, fostering a culture of excellence and collaboration, and managing the lifecycle of compliance policies. Additionally, the role includes developing and executing a multi-year transformation roadmap, lead the Compliance Organizational Resiliency program, integrating resiliency frameworks into compliance planning and promoting a culture of compliance and resiliency across the organization.

Position Responsibilities: 

• Governance, Reporting & Stakeholder Engagement: Deliver board-level reporting, support governance committees, enhance transparency and accountability, and translate complex data into actionable intelligence.

• Policy Governance: Oversee compliance policy lifecycle management, ensure timely updates, lead harmonization efforts, and ensure timely attestations with effective testing.

• Compliance Organizational Resiliency (COR): Lead the COR program, develop documentation, coordinate training, identify critical functions, monitor trends, integrate resiliency frameworks, ensure monitoring mechanisms, and facilitate training programs.

• Process Improvements, Reviews, and Corrective Action Planning: Lead continuous improvement initiatives, conduct process audits, develop corrective action plans, identify resource constraints, recommend enhancements, and establish feedback loops.

• Leadership: Provide strategic leadership, oversee global regulatory initiatives, serve as a senior advisor, lead cross-functional forums, champion innovation, represent the Regulatory Transformation function, influence policy, drive strategic communication, and establish performance metrics.

• People Management: Lead and develop a high-performing team, set goals, foster innovation, provide coaching and career support, conduct performance reviews, promote collaboration, ensure training readiness, manage resources, and champion diversity and inclusion.

• Strategy: Design and execute a regulatory transformation roadmap, implement assessment methodologies, translate trends into strategies, align initiatives with risk appetite, use insights to inform decisions, collaborate with senior leaders, support governance, and champion innovation.

• Process & Thematic Reviews: Lead reviews of high-risk processes, conduct targeted assessments, develop assessment criteria, ensure team training, promote evaluation consistency, facilitate debriefs, and track action implementation.

• Stakeholder Engagement & Communication: Develop communication platforms, facilitate cross-functional meetings, and translate project data into insights for leadership.

Required Qualifications: 

• At least 10 years of experience in compliance, strategic planning, and program/project management.

• Deep understanding of compliance risk management and regulatory frameworks.

• Expertise in project management, policy governance, and business continuity.

• Knowledgeable with BCP frameworks and policy lifecycle management.

• Bachelor's degree in Business, Law, Risk Management, or related field; advanced degree preferred. 

• Strong leadership and team development capabilities and strong experience in managing cross-functional teams

Preferred Qualifications: 

• Professional certifications (e.g., CISA, CIA, CRCM, CBCP) are highly desirable.

• Ability to represent the business internally and externally, including with regulators and industry peers.

• Comprehensive knowledge of the financial services industry and regulatory environment with an advanced understanding of the company's business.

• Excellent communication, facilitation, and stakeholder engagement skills.

• Experience delivering executive-level reporting and facilitating governance forums.

When you join our team: 

• We'll empower you to learn and grow the career you want. 

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 

• As part of our global team, we'll support you in shaping the future you want to see. 

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

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