Assistant Manager, Governance and Reporting

5 days ago


Manila Manulife Business Processing Services, Philippines Manulife Full time

We're looking for an Assistant Manager, Governance and Reporting to join our Integrated Compliance Services team at MBPS. In this role, you are responsible for ensuring that governance processes are properly implemented, monitored, and communicated across the business. Responsibilities include coordinating governance activities, maintaining policy documentation, tracking compliance metrics and preparing reports for senior compliance leadership team.

Position Responsibilities:

  • Develop and maintain governance dashboards, compliance reports for senior leadership team

  • Consolidate relevant data from various stakeholders to create relevant reports to be presented to senior leadership team

  • Analyze trends and data patterns to identify areas for improvement and risk mitigation

  • Identify opportunities to enhance governance processes and reporting mechanisms.

  • Support automation and digitization initiatives to improve efficiency and accuracy in governance reporting

  • Support in keeping the policy and procedure documentation updated and complete

  • Helps monitor and track compliance activities including its metrics

  • Ensure all compliance-related data is updated, accurate, complete, and well-organized for audit and reporting purposes.

  • Other related tasks that may be assigned

Required Qualifications:

  • With at least 5+ years of experience in compliance, governance or banking industry.

  • Experienced in creating reports and can draft and analyze compliance reports.

  • Intermediate proficiency in Microsoft Office Suite

  • Excellent communication, stakeholder engagement, and analytical skills.

  • Bachelor's degree, preferably related to Banking, Finance, Insurance, Accounting or related course

Preferred Qualifications:

  • Excellent organizational skills

  • Excellent written and verbal communication skills in negotiating, influencing, and relationship building skills.

  • Ability to solve problems and excellent execution of the action plans

  • Strong ethical compass and discipline

  • Ability to work independently and collaboratively with all levels of management in the organization.

  • Ability to facilitate decision making across groups in the company.

  • Ability to set priorities, managing overlapping timelines and competing demands

  • Comprehensive knowledge of the financial services industry and regulatory environment with an advanced understanding of the Company's business

  • Ability to represent business internally within the company and externally outside of the company (e.g. regulators, industry peers)

When you join our team:

  • We'll empower you to learn and grow the career you want.

  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement

Hybrid

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