Office Staff Customer Relations

5 hours ago

Taguig, National Capital Region, Philippines S.E.A Olympus Marketing, Inc Full time ₱15,000 - ₱30,000 per year

Job Description

  • Build and maintain strong relationships with clients by responding promptly to inquiries and providing excellent customer support.
  • Handle walk-in client inquiries, providing information about products/services and guiding them through the sales process.
  • Prepare and submit requests via helpdesk for new client onboarding, contractor incentives, item code creation, and related administrative tasks.
  • Assist clients with bookings, quotations, and product selections to facilitate sales transactions.
  • Process sales transactions for walk-in clients accurately and efficiently.
  • Coordinate with Sales and Marketing teams by processing pull-out forms and other documentation required for project deployment.
  • Monitor pending bookings and follow up with Sales Executives to ensure timely updates and closures.
  • Submit all necessary documentation to support project initiation and deployment.
  • Aim to achieve sales targets while ensuring customer satisfaction with professional and courteous service.

Job Qualifications

  • Graduate of any business-related course.
  • Strong verbal and written communication skills.
  • Excellent analytical thinking and creative problem-solving abilities.
  • Proven ability to build rapport with clients and understand their needs.

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