CSR – Healthcare/RCM

Job Summary:We are looking for a skilled and engaging Process Trainer to lead training initiatives for our RCM / medical billing teams in a US healthcare call center. The ideal candidate will have hands-on experience in medical billing processes and a passion for developing talent through structured training programs.Key Responsibilities:Design and deliver...

Access Healthcare is in need of Registered Pharmacist for our Blended (Voice and Back Office) Healthcare CSR account:Tasks:Connecting with and communicating patient information and requests to provider offices and pharmacies via telephonePharmacy technicians will reach out to the member to identify what is stopping the member from picking it...

Job Duties and Responsibilities:Contact insurance companies to verify coverage status of patient benefits.Files pre-authorizations for patients with insurance companies and provide follow up as needed.Process supply orders.Maintains accurate patient information in relevant client data management systems.Provides patients with information regarding their...

QualificationsMust have an active PHRN LicenseMust have an active Medical Coding Certification (CPC, COC, CCS and/or CCS-P)With at least 1.5 years of ProFee Coding(Transplant, Surgery, Oncology.. etc.)With experience in any EMR systems such as Epic, Cerner & MeditechWorking in an evolving healthcare setting, we use our shared expertise to deliver innovative...

The Workforce Management Analyst (WFM Analyst) will be responsible for identifying, validating, and interpreting trends in large data sets related to defined workflows as well as effectively communicating proposed solutions to management. This person will work with the Genesys PureCloud environment, the Genesys software of Interaction Optimizer and...

Access Healthcare is in need of Pharmacy Graduates for our Blended (Voice and Back Office) Healthcare CSR account:Tasks:Collaborate with insurance companies and internal teams to facilitate the prior authorization process on behalf of healthcare providersObtain prior authorization from insurance companies before medical procedures or services are performed...

Access Healthcare is in need of Biology graduate for our Blended (Voice and Back Office) Healthcare CSR account:Tasks:Will need to complete a full analysis of patient's medical chartsConduct outbound calls to providersTo obtain authorization of specific medical procedure or prescription drug and to check on patient's eligibility, benefits, and...

Job DescriptionPlays a crucial role in ensuring that the team members are equipped with skills and knowledge to deliver exceptional customer service.Focus on communication techniques and developing a strong understanding of US Geography to enhance customer interactions.Conduct training sessions to team members emphasizing communication strategies, cultural...

Access Healthcare is in need of Nursing graduates for our Blended (Voice and Back Office) Healthcare CSR account:Tasks:Will need to complete a full analysis of patient's medical chartsConduct outbound calls to providersTo obtain authorization of specific medical procedure or prescription drug and to check on patient's eligibility, benefits, and...

Access Healthcare is in need of Psychology graduate for our Blended (Voice and Back Office) Healthcare CSR account:Tasks:Will need to complete a full analysis of patient's medical chartsConduct outbound calls to providersTo obtain authorization of specific medical procedure or prescription drug and to check on patient's eligibility, benefits, and...