Facilities Officer

3 days ago

Cebu City, Central Visayas, Philippines ContactPoint360 Full time ₱900,000 - ₱1,200,000 per year

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Why Join ContactPoint360?

At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. Here, you won't just be a coworker; you'll be part of a team that redefines both employee and customer experiences. Our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other.

We are one of the fastest-growing BPOs in the world, and our secret is simple: it's our people.We invest in our people and develop them into future leaders. Did you know that 50% of ContactPoint360's leaders were promoted from within? Our CEO's journey, starting as a phone agent, reflects our commitment to genuine care for our people—it's in our DNA.

Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren't just welcomed—they're essential.

Our Purpose:

Is to create the best human experience, ensuring the highest client satisfaction, and transforming clients' customers into loyal advocates for life.

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Job Summary

The Facilities Officer is responsible for overseeing the efficient operation, maintenance, and cleanliness of company facilities. This role requires hands-on experience in housekeeping supervision, team management, and a solid background in Mechanical and Electrical (M&E) systems to ensure safety, compliance, and operational efficiency within the workplace.

Key Responsibilities

  • Supervise and coordinate housekeeping staff to maintain cleanliness, sanitation, and orderliness of facilities.
  • Lead, train, and motivate a team to ensure high performance and adherence to company standards.
  • Oversee preventive and corrective maintenance of Mechanical and Electrical (M&E) systems, including air-conditioning, lighting, power supply, and other utilities.
  • Monitor facility operations to ensure compliance with health, safety, and environmental regulations.
  • Manage inventory and procurement of cleaning supplies, tools, and equipment needed for facility upkeep.
  • Coordinate with contractors and service providers for specialized maintenance and repairs.
  • Conduct regular facility inspections and prepare reports on maintenance activities, issues, and resolutions.
  • Support cost-saving initiatives by implementing energy-efficient and sustainable facility practices.
  • Handle incident reports, troubleshooting, and emergency response related to building facilities and utilities.
  • Collaborate with other departments to address facility-related requirements and concerns.

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