Collections Specialists

5 days ago


Mandaluyong City, National Capital Region, Philippines Cignal TV, Inc. Full time ₱250,000 - ₱500,000 per year

Your role:

  • Monitor and review customer accounts to identify overdue balances.
  • Initiate contact with customers through phone, email, or written correspondence to follow up on outstanding payments.
  • Negotiate and set up payment arrangements when necessary, in accordance with company policies.
  • Maintain detailed and up-to-date records of collection activity and communication.
  • Coordinate with internal departments to resolve billing issues or disputes affecting payment.
  • Escalate problematic accounts to immediate superior when standard collection efforts are unsuccessful.
  • Ensure compliance with applicable laws, regulations, and company procedures related to debt collection.
  • Generate regular reports on collection status, aging accounts, and recovery rates.

What we're looking for:

  • Bachelor's/College Degree holder.
  • Self-motivated, detail-oriented, and results-driven.
  • Prior experience in credit and collections is an advantage.
  • Fresh graduates are welcome to apply.
  • Willing to be work onsite and be assigned in Mandaluyong.


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