Technical Support Drafter

2 days ago

Eastwood City, Philippines Intelassist Inc. Full time ₱25,000 - ₱35,000 per year

We are looking for a Technical Support Drafter that will support a US based manufacturing company specialized in interior and exterior doors. The candidate will be responsible for providing chat or email support to clients and customers regarding order entries.

Duties and Responsibilities:

  • Agent will handle Retail or Wholesale order entry
  • Perform other duties as assigned by Customer Service Manager or Supervisor
  • Maintains professional internal and external relationships that meet company core values, company policies and procedures and business ethics code
  • Undertakes further responsibilities that may be assigned as deemed necessary from time to time

Qualifications:

  • Holds a college degree in a field of study relevant to construction, building products or business industry.
  • Amenable to work on a remote set up (You are required to work onsite for the first 2-4 weeks for training, then you will transition to remote)
  • Amenable to work on a night shift.
  • 1-2 years of experience in a related field.
  • BPO experience preferred but not required.
  • Agents with a background in home building products, engineering, architectural concepts or industries and concepts are preferred
  • Strong attention to detail. Ability to complete the order entry process with a high degree of accuracy
  • Possess excellent communication and listening skills
  • Can communicate clearly and professionally both verbally and in writing
  • Routinely meet established performance metrics

Job Type: Full-time

Pay: Php25, Php35,000.00 per month

Benefits:

  • Work from home

Ability to commute/relocate:

  • Eastwood City: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Engineering, Architecture, Construction, or related field: 1 year (Preferred)

Work Location: In person

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