Quality Assurance Specialist

JOB SUMMARY:

The Quality Assurance (QA) Specialist is responsible for ensuring that products and services meet the established standards of quality, including reliability, usability, and performance. The role involves designing and executing tests, identifying issues, and collaborating with the development team to improve the quality of the deliverables. The QA Specialist will also implement testing strategies and ensure that quality assurance standards are applied across all phases of development.

KEY RESPONSIBILITIES:

Test and Planning Strategy:

-Develop detailed test plans, test cases, and test scripts based on product requirements and specifications.

-Design testing strategies for new features, enhancements, and bug fixes.

Collaborate with cross-functional teams to understand project objectives and testing requirements.

Test Execution:

-Execute functional, integration, regression, and performance testing to ensure the software functions as expected.

-Perform manual and automated testing on various platforms (web, mobile, desktop) based on project requirements.

-Identify, document, and track defects, inconsistencies, or deviations from the intended functionality using issue tracking tools (e.g., Jira, Bugzilla).

Quality Assurance Process:

-Ensure compliance with established quality assurance standards and practices throughout the software development lifecycle.

-Establish and maintain test environments, ensuring that they replicate the production environment as closely as possible.

-Participate in design and code reviews to ensure high quality from the start of development.

Collaboration with Cross Functional Team:

-Work closely with cross functional team to reproduce, isolate, and resolve issues.

-Provide feedback and recommendations on potential improvements to the software's functionality, user experience, or overall quality.

-Collaborate with Product Managers and Business Analysts to ensure alignment on testing scope and objectives.

Continuous Improvement:

-Continuously seek opportunities to improve testing processes, methodologies, and efficiency.

-Keep up-to-date with the latest testing tools, trends, and technologies, and advocate for their adoption where appropriate.

-Analyze test results and produce meaningful reports, identifying trends and areas for improvement.

Risk Management:

-Identify and assess risks in the project's software quality and escalate issues to relevant stakeholders.

-Prioritize testing efforts based on risk and criticality to ensure that high-priority defects are addressed.

Documentation:

-Maintain thorough and accurate documentation of testing processes, procedures, test results, and defect tracking.

-Prepare reports and metrics on testing progress, defect density, and other key performance indicators for quality assurance.

Qualifications:

-Bachelor's degree in Computer Science, Information Technology, or a related field.

-Proven experience in software quality assurance and testing methodologies.

-Strong knowledge of testing tools, bug-tracking systems, and automated testing frameworks.

-Ability to write detailed, comprehensive, and well-structured test plans and test cases.

-Familiarity with different project management methodologies.

-Analytical mindset with strong problem-solving skills and attention to detail.

-Excellent communication skills and ability to collaborate effectively with cross-functional teams.

-Strong interpersonal and communication skills, with the ability to work effectively in a team environment and directly with clients.

-Ability to work well under pressure and manage multiple tasks simultaneously.

-Strong problem-solving skills and the ability to escalate issues appropriately.

-Ability to work in a fast-paced environment and handle multiple projects simultaneously.

-Experience with mission critical, 24x7 support