Email Support Specialist

2 weeks ago

SM City North EDSA, Philippines Sapient PH - Contact Careers Full time

We're growing and we want YOU to be part of our Healthcare Account in Metro Manila Experience a one-day hiring process and salary offer up to 25K plus monthly commissions

Your Day-to-Day:

  • Manage healthcare-related inquiries, claims, and service requests with accuracy and compassion.
  • Provide information about healthcare services, policies, and procedures.
  • Process healthcare claims, patient information, and service requests efficiently.
  • Resolve patient concerns and escalate complex issues as needed.
  • Ensure compliance with healthcare regulations and confidentiality standards.
  • Maintain detailed records of interactions, claims, and service requests.

Qualifications:

  • High school diploma or equivalent required; a degree in medical allied courses, or a related field is a plus.
  • No prior healthcare experience necessary—we provide comprehensive training
  • Strong communication and interpersonal skills.
  • Attention to detail and effective problem-solving abilities.
  • Familiarity with healthcare systems and terminology is a plus but not required.
  • Ability to work independently and as part of a team in a fast-paced environment.

Why You Should Apply:

  • Competitive Salary (up to 25K)
  • Monthly Commissions
  • Fast-Track Career Growth for top performers
  • HMO with 2 FREE Dependents from Day 1
  • Free Coffee and Biscuits at the office (because we believe work should be enjoyable)
  • Pioneer Accounts (including Non-voice and Easy Accounts)
  • Incentives, Signing Bonuses, and More Premium Perks
  • Flexible Shifts (Day, Mid, and Night)
  • Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, compassion, and making a difference in the healthcare field. Whether you're new to healthcare or looking to advance your career, we have a place for you

Ready to make your next big move? Let's chat about how you can grow with us—apply today

Job Type: Full-time

Pay: Php18, Php25,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Staff meals provided

Work Location: In person

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