Customer Service Representative

4 days ago


General Mariano Alvarez, Calabarzon, Philippines S-Quad Realty And Development Corp. Full time ₱150,000 - ₱250,000 per year

RESPONSIBILITY:

  • Accommodate clients' questions and concerns and provide answers or responses
  • Manage incoming phone calls
  • Build sustainable relationships and trust with clients' accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods of property acquisition based on the process flow.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Reporting to the Property Management Officer
  • To be assigned in General Mariano Alvarez, Cavite

QUALIFICATIONS

  • At least 1-3 years of work experience related to customer relations
  • Bachelor's Degree in any business or office management course
  • Above-average verbal and written communication skills
  • Above-average analytical skills
  • Customer orientation and ability to adapt/respond to different types of characters
  • Organizational skills


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