WFM Real-Time Analyst

Position: WFM Analyst Key Responsibilities: - Utilize workforce management software to create accurate forecasts and schedules for contact center operations - Monitor and analyze real-time data to ensure optimal staffing levels and make necessary adjustments to meet business needs - Conduct regular analysis of historical data to identify trends and develop...

OverviewNezda is hiring for Senior Workforce Management-Real Time Analyst.QualificationsGraduate of any courses.With at least 2 years experience in workforce management, scheduling, and real-time analyst in BPO setup.Job DescriptionRegular monitoring agent performance across multiple queues and ensure accurate performance analysis and communicate...

About the job WFM RTA (Alabang) | Onsite Requirements:1 year minimum experience in Workforce ManagementCandidate must possess at least a bachelor's/college degree.Excellent skills in scheduling and real-time time management a mustStrong organizational skills to ensure critical timelines are metAbility to effectively prioritize workload in a fast-paced,...

Job Description and Qualifications:· At least College level· years' related work experience in WFM functioning as Supervisor/Team Lead in a BPO setting.· Assist the WFM Manager in developing and implementing workforce planning strategies to align staffing levels with business needs and operational goals· Support the forecasting process by analyzing...

Position: WFM RTA (Alabang) | Onsite Requirements:Possess at least a Bachelor's or College DegreeMinimum of 1 year experience in Workforce ManagementStrong skills in scheduling and real-time management are essentialExcellent organizational abilities to meet critical deadlinesCapable of prioritizing tasks effectively in a fast-paced, dynamic environment while...

About the job: WFM RTA (Alabang) | Onsite Responsibilities:Regularly performs volume and performance analysis and proactively communicate possible impacts to businessSupports management with all necessary reports and planning models to facilitate the process of decision-making.Monitors actual activities and compares them to plan and make recommendations for...

Do you thrive in a fast-paced environment where you can make a real impact? If so, then we want to hear from you TECHNO-CODED PERKS – Enjoy these BenefitsWITH A SIGN-ON BONUS EQUIVALENT TO 1 MONTH SALARYComprehensive day 1 HMO including 10K medical reimbursementAdditional HMO coverage for your dependent + dental coverageFree lunch meals, plus Monday...

JOB PURPOSE:The Decision Analyst serves as a strategic problem solver, leveraging data and analytical methods to provide the insights necessary for executive decision-making. This role is a trusted advisor who translates complex business challenges into actionable intelligence that drives strategic outcomes and competitive advantage.The role will establish...

Company DescriptionRePay Digital Solutions is a company that offers individuals and businesses a secure online alternative to traditional payment methods. Our mission is to uplift Filipino families by providing accessible tools for managing and improving their finances, whether personal or business, anywhere in the world. Our services include digital...

FILINVEST COMPANY: CORPORATE TECHNOLOGIES, INC.JOB DESCRIPTION:The IT Systems Analyst (Lead) leads a team of analysts responsible for the analysis of new business system development and existing system improvement. Allocates analysis team resources and monitors deliverables to ensure client needs are met successfully. He/She together with the team...