Risk Support Administrator

5 days ago

Bonifacio Global Metro Manila, Philippines SMHL Business Inc. Full time A$60,000 - A$80,000 per year

Who We Are:

We are an Australian Financial Services Group with a network of over 100 Financial Advisors spanning across Australia. Driven by the purpose of empowering our clients through expert Financial Advice, our Advisors collaborate to craft tailored strategies for every stage of our clients' lives, covering areas such as wealth and retirement planning, superannuation, self-managed superfunds, cash flow management, insurance, Centrelink, aged care, and estate planning.

The Position:

We are seeking a motivated and detail-oriented Risk Support Administrator to join our growing team. In this role, you will provide vital support to an Australian Financial Planner specialising in Risk Protection Plans, ensuring clients receive seamless, professional service across their insurance and protection needs.

Key Responsibilities:

  • Provide administrative and client service support to the Risk Planner in managing client portfolios.
  • Assist in preparing, reviewing, and implementing Risk Protection Plans.
  • Utilise Risk Researcher and other quoting platforms to prepare accurate comparisons and reports.
  • Liaise with multiple Australian insurance providers (TAL, Clearview, Zurich, Mercer, Neos, and others).
  • Support the underwriting process for Life, TPD, Income Protection, and Trauma policies.
  • Handle claims-related queries and provide follow-up support (claims experience highly regarded).
  • Manage appointment bookings, confirmations, and diary coordination for clients.
  • Maintain accurate client records in Salesforce and other CRM systems.
  • Provide high-quality client service, including occasional direct client contact with Australian clients.
  • Collaborate with internal teams to ensure compliance with Australian financial services standards.

Qualifications:

  • 1–2 years' experience assisting Australian Financial Planners with Risk Protection Plans.
  • Proficiency in Risk Researcher and online quoting platforms.
  • Strong knowledge of Australian insurers, underwriting processes, and claims handling.
  • Experience in Salesforce is highly regarded.
  • Excellent communication skills, both written and verbal.
  • High attention to detail, strong organisational skills, and ability to work independently.
  • A client-focused mindset, with the ability to build strong working relationships.
  • A proactive, problem-solving attitude with a commitment to learning and growth.

This is an exciting opportunity to work closely in a one-on-one partnership with a highly regarded Risk Planner based in Mackay, who writes a high volume of both Personal and Business Risk Insurance annually. For the right candidate, the role also offers potential to extend into investment advice and research support in the future.

This position offers a hybrid working arrangement combining remote work flexibility with office-based collaboration.

  • Manager, Operational Risk Management

    1 week ago

    Bonifacio Global, Metro Manila, Philippines American Express International Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    Manager, Operational Risk Management#4th in Great Place to Work's Best Company To Work For 2025#10th in Fortune Magazine's 2025 World's Most Admired Companies#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card IssuersTop GBS Employers for the Philippines by the Everest Group At American Express, our culture is built on a...

  • Analyst, Operational Risk Management

    4 days ago

    Bonifacio Global, Metro Manila, Philippines American Express International Inc. Full time

    #4th in Great Place to Work's Best Company To Work For 2025#10th in Fortune Magazine's 2025 World's Most Admired Companies#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card IssuersTop GBS Employers for the Philippines by the Everest Group At American Express, our culture is built on a 175-year history of innovation,...

  • Analyst – Process Risk Reduction

    1 week ago

    Bonifacio Global, Metro Manila, Philippines American Express International Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    #4th in Great Place to Work's Best Company To Work For 2025#10th in Fortune Magazine's 2025 World's Most Admired Companies#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card IssuersTop GBS Employers for the Philippines by the Everest Group At American Express, our culture is built on a 175-year history of innovation,...

  • Cybersecurity & IT Systems Administrator

    3 hours ago

    Bonifacio Global, Metro Manila, Philippines Oak Drive Ventures, Inc. Full time ₱1,200,000 - ₱3,600,000 per year

    We are seeking a Cybersecurity & IT Systems Administrator to lead the cybersecurity setup and standards across our group of companies. This role will be the specialist and project lead for cybersecurity initiatives over the next 2–3 years, while also providing IT support where necessary. Reporting to senior leadership, this person will create and enforce...

  • Database Administrator

    5 days ago

    Bonifacio Global, Metro Manila, Philippines YONDU INC. Full time

    GENERAL RESPONSIBILITIES:The Senior Database Administrator manages essential aspects of database operations to ensure data availability and security. The role designs and implements databases, provides advanced support, troubleshoots issues, and implements backup processes for secure and efficient operations.DUTIES AND RESPONSIBILITIES:Responsible for the...

  • Sales Support Administrator 1

    2 weeks ago

    Manila, Philippines LexisNexis Risk Solutions Full time

    .Sales Support Administrator 1 page is loaded## Sales Support Administrator 1locations: Manilatime type: Full timeposted on: Posted Todayjob requisition id: R * Consistently perform core and general order fulfillment tasks including, but not limited to, entering orders for Lexis Nexis products and providing professional communication with internal and...

  • jira administrator

    1 week ago

    Bonifacio Global, Metro Manila, Philippines N-PAX Group Full time ₱900,000 - ₱1,200,000 per year

    JIRA ADMINISTRATORWe are seeking an experienced JIRA Administrator to optimize the existing Atlassian environment including JIRA Software, Jira Service Management, and Confluence.  The JIRA Administrator will design workflows, manage governance, implement automation, and integrate JIRA with enterprise systems to support scalable efficient operations across...

  • Administrative Specialist

    4 days ago

    Bonifacio Global, Metro Manila, Philippines EG HOUSE MANAGEMENT CORPORATION Full time ₱900,000 - ₱1,200,000 per year

    About the role We are seeking an experienced Administrative Specialist to join our vibrant team at EG House Management Corporation in Bonifacio Global City, Taguig City. This full-time position will provide vital administrative support to our growing organization. As an Administrative Specialist, you will play a crucial role in ensuring the smooth running...

  • netsuite administrator

    1 week ago

    Bonifacio Global, Metro Manila, Philippines N-PAX Group Full time ₱900,000 - ₱1,200,000 per year

    NetSuite AdministratorWe are seeking a highly skilled and hands-on Netsuite Administrator to optimize a global Netsuite platform across the multiple business units and subsidiaries of our US client.  This will be responsible in Netsuite configuration, customization, and continuous improvement, partnering across different business units to deliver scalble...

  • Administrative Assistant

    4 days ago

    Bonifacio Global, Metro Manila, Philippines MAKILALA MINING COMPANY, INC. (MMCI) Full time

    In general, the Administrative Assistant's primary duty is to provide assistance and support a wide range of administrative and office support activities for the Administration team to facilitate efficient operation of the company. He/she shall support managers and employees through a variety of task of administrative and clerical tasks.The position will...