Telephone Operators

Qualifications

• A minimum of three (3) years of experience in a BPO setup
• Excellent communication skills, both verbal and written.
• Proficiency in handling phone calls with professionalism and courtesy.
• Ability to multitask efficiently while maintaining accuracy.
• Strong typing skills for note-taking and data entry during calls.
• Attention to detail to ensure accurate message taking and forwarding.
• Adaptability to various industries and client needs.
• Familiarity with telephone systems and call management software.
• Patience and empathy in dealing with callers, including those in stressful situations.
• Reliable and punctual attendance, often in a 24/7 work environment.
• Ability to maintain confidentiality and adhere to data protection regulations.
• Problem-solving skills to handle unexpected situations and provide appropriate responses.
• Team player mentality to collaborate with colleagues and supervisors effectively.
• Willingness to undergo training and continuously improve skills.

Offer

• Long-term/full-time position
• Competitive pay is at 23,102.13 gross + 13th Month pay
• Pay begins on day 1 of training
• Benefits, such as: Enjoy benefits valued at 324,000 pesos annually
• HMO Coverage: Medicard with ₱200,000 Maximum Benefit Limit, Private Room Plan plus one (1) approved dependent at ₱100,000 Maximum Benefit Limit
• Loyalty Investment Fund: We set aside savings for you—withdraw after 5 years, with more perks at your 10th year.
• Pag-IBIG MP2 Savings Program: Where the company will contribute monthly to your MP2 account
• Memorial Plan Coverage: St. Peter Memorial Plan granted after regularization
• Work-life balance benefit: 15 annual paid leaves for regular employees to rest, recharge, and enjoy personal time.
• Attendance and performance-based incentives: Get up to 142,000 pesos worth of performance-based incentives annually

Perfect Attendance

KPI Superstars

Shoutout Incentive

Referral Incentive

QA Rockstar

C3 Champions

Client Obs Incentive

• Quarterly In-person Team-Buildings
• Annual Company Outing - A yearly team adventure to unwind and celebrate together
• Annual Year-End Party - A fun-filled party capped with exciting grand raffle giveaways
• Annual Performance Review - Performance-based reviews with opportunities for pay raises.
• Annual Sports Fest - Show your team spirit and compete in fun games and tournaments
• 13th-month pay - Guaranteed additional month's salary every year.
• Government-mandated benefits:

SSS

PhilHealth

PAG-IBIG

• Career Advancement Opportunities

To submit your application, please fill out this form

Job Type: Full-time

Pay: Php23,102.13 per month

Benefits:

• Paid training
• Work from home

Work Location: Remote