GoHighLevel Expert

2 weeks ago

Quezon City, National Capital Region, Philippines VA Masters Full time $45,000 - $60,000 per year

Job Summary

We are seeking a detail-oriented and proactive GHL Expert to manage our day-to-day automations and certification cycles. This role involves overseeing workflows, maintaining data hygiene, ensuring smooth lead flow, and driving attendance for certification events. The ideal candidate has hands-on GHL experience, strong communication skills, and a knack for optimizing processes to improve conversions and bookings.

Key Responsibilities

  • Own the daily management of GoHighLevel, including workflows, triggers, tags, pipelines, calendars, forms/surveys, email/SMS, and conversations
  • Review and update workflows for certification cycles; insert/update Zoom links and event dates
  • Manage tags, statuses, DND, and pipeline stage movements to keep leads flowing correctly
  • Ensure accurate time zones for AU/US audiences and prepare for expansion to other regions
  • QA all launches (forms, emails, SMS, links, bookings, triggers, pipelines) across regional versions
  • Maintain the Conversations inbox; resolve failed sends and escalate unusual failure patterns
  • Keep data clean: merge duplicates, standardize fields, archive pipelines, maintain UTM/source tracking
  • Track deliverability basics (bounces, spam reports) and suggest improvements
  • Suggest and implement small optimizations and light A/B testing (copy, send times, cadence)
  • Drive attendance and bookings for certifications and post-event calls
  • Make friendly outbound confirmation calls within 12–24 hours of opt-in to confirm details and build rapport
  • Coordinate founder appointments post-certification with proper calendar routing
  • Deliver a weekly dashboard (opt-ins, show-ups, bookings, no-shows, deliverability, quick wins)
  • Flag issues early with clear recommendations
  • Support content scheduling (emails, SMS, social posts) using assets provided
  • Maintain and refine SOPs for recurring cycles and new market launches
  • Duplicate/adjust funnels and automations for US launch readiness

Mandatory Skills

  • 1–2+ years of hands-on experience with GoHighLevel (workflows, triggers, pipelines, calendars, email/SMS, conversations)
  • Proven background in appointment setting or customer success (confirmation/welcome calls)
  • Strong English skills (spoken and written), confident on phone and chat/email
  • Ability to manage AU/US time zones with meticulous attention to detail
  • Skilled in managing Zoom links, recurring events, and calendar logistics
  • Strong data hygiene mindset (deduplication, list management, UTM/source tracking)

Preferred Skills

  • Familiarity with Meta ads funnels (traffic sources, pixels, UTM hygiene)
  • Basic landing page editing in GHL
  • Experience with light A/B testing (subject lines, send times, reminders)
  • Ability to schedule ready-made content (emails/social posts)
  • Eye for spotting small but high-impact optimization opportunities

Why Join Us

Join a dynamic and supportive team where your expertise directly improves lead flow, event attendance, and customer experience. You'll have ownership of a key marketing and operations system, collaborate closely with founders, and play a central role in scaling international certification programs.  In addition, you'll enjoy performance-based quarterly bonuses that reward your contributions and results.

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