Digital Marketing Technical Support Lead

20 hours ago

Marikina City, National Capital Region, Philippines beBeeSpecialist Full time ₱480,000 - ₱720,000
Technical Support Specialist

We're seeking a skilled technical support specialist to join our team.

Fully remote, this role requires flexibility and availability across rotating schedules. Our virtual marketing assistants (Doers) rely on us for real-time training, expert support, and seamless system operations.

As a technical support specialist, you'll be the go-to expert behind their success. Your day-to-day will involve:

  • Providing timely assistance to Doers via internal chat
  • Troubleshooting issues in a variety of tools and platforms, including Canva, ClickFunnels, ActiveCampaign, Klaviyo, Shopify, ChatGPT, GoHighLevel, and more
  • Assisting in founder escalations by completing urgent tasks during critical retention periods
  • Creating how-to resources, Loom videos, and SOPs to address recurring knowledge gaps
  • Collaborating with teams to improve systems and prevent repeat issues

This is an excellent opportunity to work with a high-performing team that genuinely supports each other. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.

What You'll Need

Must-Have Skills & Experience:

  • 2–3 years' experience in digital marketing, VA support, or technical roles
  • Proficiency in at least 5 of the following tools and platforms
    • Canva, ChatGPT, ClickFunnels, ActiveCampaign, Klaviyo, GoHighLevel, Shopify, Mailchimp
  • Excellent written communication and structured problem-solving skills
  • Ability to explain complex concepts in simple terms
  • Strong attention to detail and process-oriented thinking
  • Willingness to work flexible shifts across 24/7 schedules as required
Why Work with Us?
  • Join a remote-first company that prioritizes people, process, and performance
  • Be part of a high-performing team that genuinely supports each other
  • Work a flexible, business-rostered shift – and build your global career
  • Enjoy growth, structure, and support – we don't just throw you into the deep end
  • Make a meaningful impact by helping others succeed and scale

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