
Sales Services Coordinator
1 week ago
Job Summary:
The Sales Services Coordinator is responsible for ensuring efficient and accurate documentation and reporting in accordance with company policies. This role supports sales operations through the validation, processing, and safekeeping of documents, generation of reports, and communication with agents, buyers, and business partners to ensure smooth transaction flow and high customer satisfaction.
Key Responsibilities:
- Validate documentation of sales acceptance including lot status, pricing, payment terms, and lot sharing as per current policies.
- Process and issue Provisional Receipts (PR) for cash, dated checks, and online payments; issue Acknowledgment Receipts (AR) for post-dated checks.
- Prepare, validate, and ensure timely release of sales-related documents such as RA, BIS, Computation Sheet, POB, and Buyer IDs.
- Accurately compute and validate agents' commissions.
- Monitor, update, and control inventory based on units available for sale using control books, maps, and Sta. Lucia systems (including IFCA).
- Submit daily sales and collection reports to relevant departments.
- Communicate with management, business partners, and broker partners regarding challenged accounts and documentation issues.
- Safeguard all buyers' documents and contracts.
- Handle customer concerns from agents and buyers and respond within service level standards.
- Send reminders to buyers with delayed accounts.
- Prepare check vouchers and petty cash replenishment as needed.
- Facilitate contract printing and assist with administrative tasks as required.
- Ensure compliance with company documentation, policies, and standard operating procedures.
Qualifications:
Education:
Bachelor's degree in Accounting, Finance, Management, or any business-related field.
Experience:
At least 1–2 years of relevant experience in sales documentation and customer service.
But, fresh graduates are welcome to apply.
Skills & Competencies:
- Proficient in Microsoft Office and basic computer applications
- Strong organizational and time management skills
- Keen attention to detail
- Excellent interpersonal and communication skills (written and verbal)
- Ability to multitask and work under pressure
- Results-driven, analytical, and customer-service oriented
- Ability to work with minimal supervision
Please send your resume to
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