Customer Service Representative

3 days ago


Angeles City Pampanga Philippines Trio Full time ₱200,000 - ₱250,000 per year

Join us and be part of Trio's success Let us help you find a job that fulfills your aspirations while also contributing to the success of our clients. At Trio, our success is built on a strong foundation of four core values that we firmly believe in. By showing up with no reservations, prioritizing customer success, being the employee you want to hire, and being proactive rather than reactive are not just words–they are the driving force behind our success. With these core values at the forefront, we are committed to delivering exceptional results for our clients, our team, and our business as a whole. Trio is hiring a Customer Service Representative -Voice Role for our clients in the United States. The Customer Service Representative -Voice Role will be the primary point of contact for our Clients, Merchants, and Customers. The Customer Service Representative -Voice Role will be responsible for taking initiative and proactively resolving customer issues in a timely and efficient manner. As a Voice Customer Service Representative -Voice Role, you must possess excellent communication skills and be able to explain issues both clearly and concisely. This position is full time, night hours with on -the -job training and competitive wage compensation.  In the fast -paced world of staffing and recruiting, it's essential to embody a set of core values that not only guide our actions but also define our culture At Trio, our success is built on a strong foundation of four core values that we firmly believe in. By showing up with no reservations, prioritizing customer success, being the employee you want to hire, and being proactive rather than reactive are not just words–they are the driving force behind our success. With these core values at the forefront, we are committed to delivering exceptional results for our clients, our team, and our business as a whole. With Trio, the opportunities are endless, and your career potential is limitless. Don't wait any longer – join Trio and unlock the door to an exciting and rewarding career journey today Responsibilities Achieve and maintain department metrics, SLAs, and SLSs De -escalate challenging customer situations with exceptional supportEscalate complex issues to appropriate support tiers Provide timely and accurate resolutions to customer inquiriesCollaborate with team members for training and process implementationAdapt to and drive changes in a dynamic environmentBuild strong rapport to enhance customer experience and program usage Proactively address customer issues, such as rejections and disputesComplete required training and actively participate in learning sessions Perform other duties as assigned.  RequirementsExcellent English ProficiencyGood PC skills, especially Microsoft Office SuiteExcellent communication and leadership skillsOrganizational and time -management skillsDecision -making skillsMotivated and enthusiastic individual



  • Angeles, Philippines StackPh GDV Business Services Full time

    We are looking for a customer service representative. What does a Customer Service Representative do? A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely...


  • Clark Freeport Zone, Pampanga, Philippines Royal Eagle Aviation FZCO - Representative Office Full time ₱150,000 - ₱250,000 per year

    Key Responsibilities:Respond to client/customer inquiries via phone, email, chatMaintain a high level of product and service knowledge to assist customers accurately.Coordinate with internal departments to resolve customer concernsMaintain accurate records of client interactions and transactionsProcess orders, forms, applications, and requests.Assist in...


  • Clark Freeport Zone, Pampanga, Philippines Royal Eagle Aviation FZCO - Representative Office Full time ₱800,000 - ₱1,200,000 per year

    Company Description:At Royal Eagle Aviation, we are dedicated to empowering the aviation industry with end-to-end support solutions. We offer comprehensive component sourcing and critical asset management to ensure operational continuity and flight readiness for clients worldwide. With expertise in flight product services and a commitment to quality and...


  • Makati Ave, Makati, Metro Manila, Philippines KW Business Support Service Full time ₱144,000 - ₱240,000 per year

    Urgently hiring for CUSTOMER SERVICE REPRESENTATIVE INTERNATIONAL ACCOUNT (INBOUND)Open for College graduate (No Experience) College Undergraduate, College Level and Associate Graduate (with atleast 3 months minimum BPO Experience) Amendable to Work Onsite (Makati or Pasig)Virtual Interview for initial interview


  • , Pampanga, Philippines Raycon Airconditioning and Refrigeration Services Full time

    Responsibilities As an After Sales Customer Service Representative, or Customer Experience Specialist, your responsibilities include communicating with customers regarding their concerns on their Samsung product, scheduling an efficient route plan, communicating with the technical teams, and ensuring all job orders in the internal system are updated....


  • Angeles City, Central Luzon, Philippines MVP Asia Pacific Inc. Full time ₱150,000 - ₱250,000 per year

    MVP Asia Pacific Inc. is a leading outsourcing company located in the Clark Freeport Zone, Pampanga, Philippines. We were founded with the mission to connect highly skilled offshore professionals with businesses of all sizes across the globe—helping our clients scale with speed and excellence.At MVP, we foster a culture of professionalism, innovation, and...


  • Angeles City, Central Luzon, Philippines SuperStaff Full time ₱250,000 - ₱500,000 per year

    The Customer Service Representative is responsible for delivering exceptional customer support via voice and email channels. This role requires strong communication skills and the ability to handle inquiries from Territorial Representatives, address escalated cases, and provide effective resolutions. The ideal candidate is a problem-solver who is committed...


  • Angeles City, Central Luzon, Philippines SuperStaff Full time ₱250,000 - ₱500,000 per year

    The Customer Service Representative is responsible for delivering exceptional customer support via voice and email channels. This role requires strong communication skills and the ability to handle inquiries from Territorial Representatives, address escalated cases, and provide effective resolutions. The ideal candidate is a problem-solver who is committed...


  • Angeles Pampanga, Philippines Metacom Full time

    Join a company where growth and teamwork go hand in hand. As a Customer Service Representative in Clark, you will manage customer inquiries for international voice accounts, ensuring professional and efficient service at all times. We provide comprehensive paid training to help you succeed, plus career advancement opportunities for high-performing employees....


  • Angeles City, Central Luzon, Philippines StaffSmart Outsourcing Full time

    About the roleStaffSmart Outsourcing is seeking a dedicated and customer-focused Customer Service Representative to join our team in Bridgetowne, Pasig. As a full-time Customer Service Representative (Travel Account) - Airlines, you will be responsible for delivering exceptional service to our clients in the travel industry.What you'll be doingHandling...